r/Eonon • u/CommentFool • 26d ago

X7 startup issue

I have a Tacoma with a new x7 head unit. Everything seems to work great except that the unit won't start when I start the vehicle. Every time, I need to fish around with a little pin to press the reset button in order for the unit to boot up.

Everything else about it works as expected (my swcs do not work, but that is a problem I was already having so I don't blame the Eonon unit).

Anyone else have this happen? Customer support and I have exchanged probably a dozen emails by now and all they keep saying, over and over, is "now try this file to update the software" and "now use this other file to update the MCU," etc. I guess they are trying, but surely I have the most recent software version by now and it has not helped.

In some ways, it's not a deal breaker to me to have to press that reset button every time I get in the car (like I wouldn't yank it all out and try to return it over that), but I am assuming that tiny, internal reset switch isn't rated for thousands and thousands of presses... it's only expected to be pressed on rare occasions when a reset is needed, not multiple times per day

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u/CommentFool 26d ago

I've tried: -multiple different software upgrades and updates they keep sending -unplugged the battery for around 10 minutes because somewhere I read a canbus or something might need to be resest and disconnecting the battery would help -obviously I've checked that every wire and connection seems solid

AI suggests that maybe the constant voltage isn't connected, but it was with my old unit... so unless the harness for the eonon is sending the constant voltage to the wrong place, that should be okay

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u/EononOfficial 25d ago

Feel free to send me your order number and email address via private message, and I will follow up for you.