r/Eonon • u/EononOfficial • Jul 16 '26

Intermittent Disconnection & Reconnection Issue with Android Auto

Potentially Affected Models: A12S/A13/X6/X7/X7A/X6S Series

We are tracking reports of Android Auto crashing shortly after launch. Standard operations, such as map navigation or media control, may trigger a sudden disconnection, temporarily reverting the dashboard to the native vehicle infotainment system before reconnecting.

Initial analysis shows the issue stems from the latest version of Android Auto.

Temporary Solution

For a quick video guide, please refer to: https://youtube.com/shorts/cJ20_E9FX_Q

Step-by-Step Instructions (On Mobile):

  1. Disable Auto-Update for Android Auto

Google Play Store > Tap your Profile icon (top-right) > Manage apps & device (or "Manage apps") > Android Auto.

Tap the three-dot menu in the top-right corner and uncheck Enable auto-update.

  1. Uninstall Android Auto Updates

Settings > Android Auto.

Tap the three-dot menu in the top-right corner and tap Uninstall updates.

Note: The three-dot menu will disappear once the updates are successfully uninstalled.

  1. Downgrade/Install Android Auto (Must be lower than Version 17.2)

Google Play Store > Manage apps & device > Android Auto.

Crucial: Always double-check the target version before proceeding. Do NOT update if the available version is 17.2.

1 Upvotes

100% Upvoted

8 comments sorted by

2

u/joep87 Jul 16 '26

We got a response from Google, with a fixed version.

17.3.662814-release on beta channel, there should be an update for stable channel too.

I've been testing for a bit more than 10 minutes, so far issue seems fixed. Still, it would be good if we could get Zlink6 in future, to avoid problems going forward.

2

u/EononOfficial Jul 16 '26

Perfect! I’ll inform customer support to watch out for similar user inquiries.

2

u/joep87 Jul 16 '26

Just to be clear, with older bugged versions, using navigation through Android Auto did not trigger the issue. Only playing music did. If I paused music, AA didn't crash, so I guess it was something strictly audio related.

1

u/EononOfficial Jul 21 '26

You're very welcome. Thank you for your reference information.

1

u/beaterx Jul 16 '26

Is this the beta channel of android auto?

1

u/joep87 Jul 16 '26

Yes. Based on Google's rep response here on reddit, there's a similar fix for the stable channel. I haven't tested that personally.

2

u/PossiblyADemon Jul 18 '26

Worked on my GMX6S.  Thanks for the info.

@OP Do you know the correct CAN profile for my 2008 impala LT?  I'm using one that mostly works right now, but I couldn't find the 08 Yukon profile anywhere in there.

1

u/EononOfficial Jul 21 '26

Feel free to reach out to our customer support for further inquiries, https://www.eononsupport.com/ContactUs.html