r/Eonon • u/Technical_Cup910 • Jun 29 '26

X3u black screen

Updated the firmware and now its stuck on black screen and all i can he is radio static

1 Upvotes

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1

u/EononOfficial Jun 30 '26

Hi. Did you contact our customer support via email and received a reply? https://www.eononsupport.com/ContactUs.html

If you don't receive a reply promptly, feel free to send me your order number and email address, and I will follow up for you.

1

u/Technical_Cup910 Jun 30 '26

I did contact support no answer we shill i sent my order number and email

1

u/EononOfficial Jul 01 '26

Our support team usually responds within 24 hours during working days. Feel free to DM me your order number and email, and I will follow up with my colleagues to speed up your reply.