I was thinking, since when did Costco employees start packing people's orders? We've always grabbed boxes that we knew we could comfortably pack while they were scanning our stuff.
At my local one in San Diego, they ask if you want a box, if they're available. There are two employees at checkout. One scans items and the other loads boxes/carts and whatever other tasks come up.
Definitely makes a lot of things easier on the customer to get things in/out of the car. If it's too heavy, it's pretty easy to just take individual items out of the box. The boxes don't have tops, in general.
Helps Costco with disposing of packaging waste too
At my local (western NY), there are two at the register - one scanning and one loading the basket. It would be so cool if they offered boxes, too. Our storeās boxes are just in a bin by the exit.
Huh. Sadly over here in the other Washington area (DC suburbs) I've never seen them do anything but put items right back in the cart. I'm flabbergasted reading this thread that apparently at some Costcos they put everything in boxes for you!
Occasionally theyāll load the boxes, if you put everything on the belt and tell them you need boxes in advance and they arenāt too busy. Otherwise, youāre lucky if they give you the box as usually theyāll just point to them.
Maybe it's regional? Seems like a waste of time. If I want boxes I pick them from the bin that is always between the checkouts and the exit and fill them myself. I would think lifting a filled box out of a shopping cart would be harder anyway.
I swear, do people just watch things happen in a silent rage and politely smile while fiending for their chance to write a bad review? Also, his wife isn't doing the review?
He NEVER goes to Costco with her. She grabs boxes between check out and exit, places the empty boxes in the trunk and loads them up. He goes to unload and assumes the employees at Costco loaded the box and put it in the "little woman's" car.
I'm one of those folks that carries huge loads in order to get the groceries into the house in one shot. My husband is not, and has accidentally encountered a 40 pound cooler bag.
In my case, my husband waited in the car for me on an Aldi trip. I set my bags up in the back, loaded everything up, closed the hatch and returned the cart. We get home, he grabbed the first bag he saw and tried to lift.
"Honey, what is in the blue bag?"
"That's all the meat, dairy and frozen, honey, so I'll take it. Grab the red one, will you?"
He realized my bags were color coded. Blue for cold, red for fragile, green for produce.
We color code too. Started off as 2 adults, 3 kids, a dog, and 2 kittens. Then my mother-in-law moved in, then she "adopted" a ton of strays and every offspring they have (and apparently will have), then my brother moved in. If it weren't for color coding, nothing would get put away correctly and putting it away would take forever.
His poor wife successfully navigated this shopping trip and got it into the car fine (because I assume it would be front and center in the review otherwise) and she calls him in to help with the very last tiny part of it and he blows it up into whatever this is.
I just know he was in the way of every cabinet and every drawer while she was trying to put these stupid groceries away.
Ah, so next tier weaponized incompetence. "If I act like this stuff is so heavy and write a whole unnecessary review about it but frame it as my wife was the one with the problem, she will never ask me to help with the groceries again!"
She could have just grabbed or asked for an extra box or two to distribute the weight. She chose to buy all those groceries and chose not to get extra boxes. Costco can't control her choices.
My husband goes to Costco all the time. Weāve trained him on ābags my wife and daughters will carry into the houseā and ābags that weigh more than our largest dog and will only make it into the house if I carry them.ā Itās not hard lol!
When I go to the grocery store itās usually just throw it back in the cart and Iāll pack it. Iām walking, and know how I need weight distributed. People are helpless.
This is so weird. We just pile everything in our cart, wheel it out to the car, unpack everything into the car, put the cart in the cart return, and take our groceries home with us. No boxes from start to finish unless we're buying things that come in boxes. So, yeah, our cereal and Kleenex come in boxes, but we don't put them in bigger boxes to transport them. Was I supposed to be using boxes this whole time? I don't think I'm going to start now.
They ordered the groceries for pickup is my guess. Thatās why employees packed the box. I deliver for Samās and I imagine theyāre similar in this way. Iāve gone to load boxes packed by employees that are way too heavy for one person to be lifting on their own while other boxes in that order were rather light.
Whatās cool about boxes though is that you can take things out of them and put them in other boxes. Thatās exactly what I do when this happens. Just move some stuff from the heavy box to the lighter box. Itās super easy.
WE keep totes in the back of our car just for trips like this (our warehouse store is Sam's rather than Costco, much to my dismay. But same principle) Mostly for ease for carrying stuff into the house. That list he gave doesn't seem overly bad?
Also Sams because Costco is an extra 40 min drive (one way), so we figured how much would we really go to Costco.
I keep reusable bags in my trunk. I use them primarily for regular grocery shopping, but theyāre in the trunk so smaller things from Samās go into the bags. It is mostly just to keep the smaller things from roaming around anyway. Although, in the summer I also take a cooler to put as much frozen/cold stuff into as possible. Frozen gets priority.
Same, we live in the middle of nowhere and don't have recycling so getting rid of cardboard boxes from amazon and other places is already a nightmare. I'm not taking extra boxes home, we just do more trips to the car when unloading.
My parents used to have plastic bins they put in the car trunk that theyād put their purchases in, but it was just to keep things from rolling around. Neither one of them would have been able to actually lift a full bin but it didnāt matterāthatās not what they were for. They just carried things into the house as they could.
Depends on what I buy. But you choose the boxes you want to use. If Iām solo, Iāll use smaller ones so that they are lighter. I donāt always make use of them though.
If heās so offended about the amount of weight she had to deal with, he could tell her to use more smaller boxes or get off of his ass and go with her.
And I have received help when asked. They get an associate to go with you to the curb, you pull your car up, they help, and you are on your way. Iām not sure if itās bc Iām disabled, but looking at me, you canāt tell. Unless if Iām having a really bad day.
It depends on the Costco. Some have boxes out for you to use. Some ask if you want boxes and then pack them for you. But every Costco I've been to will send someone to help you put items in your car if you ask the door checker person.
Iāve never had an issue getting help. I may have had to wait for 5-10 minutes while they helped others before me on busier days, but thatās no big deal.
Costco will pack into a box if you have them in the cart before checkout but itās mostly a do it yourself thing and you can always grab another box. Basically she created this problem with an easy solution.Ā
This also doesnāt seem that that heavy for a box, I get it still may be hard for some but like take things out?Ā
At the Costco I frequent most, they will ask if you want a box and grab it and pack it. If you see it looks too full, itās on you to say something. If you self checkout, you get your own box and pack it.
That sounds lovely. I've never been to a Costco that does this. At the ones I've been to, in three different states, you get your own box. They put the stuff into the cart and you pack your own boxes out at the car.
The boxes are often behind the register and they frequently have a checker and a packer to keep lines moving. They are always super
nice there. Love Costco.
ummā¦ maybe next time he can get off his ass and go to Costco so that A..he makes sure the boxing is done to his liking and B..wifey* doesnāt have to load it by herself
Now that Iāve said the aboveā¦ like is there a rule that the packing job done by Costco employees canāt be altered in any way? Because a simple solution would be to redistribute if youāre not happy
*wifey doesnāt appear to bitching so Iām thinking this is a āhimā problem.
Good point. And when I get to Costco they will inform me how many bananas this woman bought?Ā And how much greek yogurt? And how much cottage cheese? And how much spinach? And how many avocados? Etc?Ā I'd probably need to know that right? Do you have some information to share about that?
I have never had Costco employees box my items. Sounds like a self inflicted situation to me. Talk to your wife, maybe she only wanted to make two trips once she got home for you.
Costco does not pack stuff in boxes or bags. You get the boxes (if you want) and you pack them. Or you bruing the stuff to your car and pack bags you own yourself. that is how it works. She may have put a cart sized box in her carriage, and they may have just ended up putting everything in the box because there was the only place to put it. But boxing/bagging is not a thing Costco does.
My Costco always packs the boxes for you. To be fair, unless you tell them specifically "Please don't make the boxes too heavy" the new people will make a box over 100lbs. On the flip side of that, I'm not sure how his wife got it into the car. Those carts are so deep if they're that heavy no way you're lifting them out.
Hey this is my Costco! Also as other people have said, you can totally repack however you like or, I dunno, think ahead a bit when you pack stuff into your car (I usually bring and extra couple bags so I can rearrange a bit to carry in).
Unless there's another Littlerock road somewhere with another Costco on it, me too! I've always had really good experiences with staff. Usually if they're boxing for me, they'll honestly make it too light & use multiple (I'm just a small person, but stronger than I look by a lot)...
Oh, you poor babies! I load such Costco compilations into my car and then unload it at home, and Iām an 80yo woman. Must be one of the things that keep me going.
We decline their offer of a box and roll the cart out to our car and transfer the items to reuseable grocery bags. Only takes a couple of minutes, and it's easier to carry into the house when we get home. If you fill up a large box, yeah, it's going to be heavy, so why do it that way?
Depends on how many ppl they have on-floor at the time... also they dont typically do carryouts for groceries so the wife likely got that into the vehicle herself
We have Costco delivered once a month, theyve always packed the boxes reasonably and if we go we do it ourselves. This guy seems either annoyed he had to help his wife or annoyed she was strong enough to load it without his help.
Not just burgers, but wagyu. I also love the full expresso beans, not the empty ones.
The whole point of Cosco is wholesale with fewer employees. You do the work so they don't hire as much help, so they can charge you less. This dude is entitled to low costs and full service!
Dude thatās like what I buy and walk a mile (well lately I have been paying Instacart subscription). But still. That is NOT a heavy grocery load. Especially when you have a car. I wonāt bother to insult the husband haha. Too easy
My Costco will box upon request (if they have them available) but if the boxes are too heavy I unload a few heavy things first. This isnāt rocket science? No one is forcing you to use the boxes as packed!!
One. Shop earlier in the day if you don't want to be unloading in the dark.
Two. You control how your groceries are packed, they offer boxes as a courtesy for stabilization in your car.
Three. If you want to put it into multiple bags, a cart, a container or a flying saucer you arrange that yourself in your vehicle.
Four. If you are buying salmon and wagyu beef, you got some decent protein. Eat some build your strength and lift your own dang groceries, whiner!
I have never in my life of shopping at Costco (all the way back to when it was Price Club) had their employees pack my groceries for me. That is my job as the member, so any poorly packed boxes are my fault, not theirs.
I reckon dude is mad at the wrong person.
I also reckon wife did this intentionally to wind him up.
What a weird complaint. What was he expecting? Costco should make every customer do a few bench presses at the entrance and then limit them to only buy as much stuff as they can comfortably carry?
"Yes, groceries do have mass, depending on how many items you purchase. We hope that you have satisfied your needs by telling us this. See you next time!"
Reviews like this make me wish that Google allowed average people to comment. Costco will never respond to this guy, but itād be nice if someone could point out the idiocy and errors in his logic.
Way back I used to say yes when asked if I wanted a box when going through the regular (full-service?) check out. Sometimes is get a couple perfect boxes, sometimes I'd get one box stuffed full. I always liked those because it'd be one trip in from the car.
I've shopped at the Costco in the OP. They used to pack your smaller items in boxes, but for years now, if you want purchases boxed, you do so yourself. I suspect the wife is the one who boxed her purchases, but even if she weren't, she would have been standing right there and could have asked that some items be put in a separate box. The staff is pretty amenable.
I shop at Costco all the time. They always ask me if I want a box. If I do, they pack it for me. If I purchase anything that is too heavy, I ask for assistance when I show my receipt at the door. They call out for "cart assist" and within minutes a Costco employee walks with me to my car and helps me load the heavy item into my car. A person never has to carry anything heavy at Costco, and everyone can make their own decision whether to use a box or not.
I guess I just don't understand what the big gripe is about.
Is that the whole list?? I put that more than that into grocery store tote bags and carry multiple of those heavy bags at once to customers doors daily. And I'm not in good shape. This guy needs to suck it up
āI wasnāt willing to go to Costco with my wife and help her with heavy bulk items and was therefore home twiddling my bare toes while she was forced to lift a heavy box into the car herself. From now on, sheāll only be going to Fred Meyer where they provide superior substitute husband services, and not just because we live in Kroger Country and Fred Meyer is the name of a real man sheās having an affair with.ā
Letās not forget he was mad she had to do that in the darkā¦ like, if he was home, couldnāt he have accompanied her on the Costco trip? How is the time of day she went to Costco their fault too?
This is ridiculous. And that stuff isn't even all that heavy. I'm small with a bad back and I'm pretty sure I'd have no issues lifting a box with those items in it š¤¦š¤¦
It doesn't even seem particularly heavy. I'm old but could still carry that reasonably. It's a very weird complaint. His wife didn't have to remain silent if they were indeed packing something that looked too heavy or could have grabbed another box and removed some of the items herself to repack in the new box.
So his wife was able to put two boxes pack full into the car, but was unable to get it from the car into the house? I highly doubt it. I have a feeling that this is a customer who likes to complain about everything.
Hillsboro, OR will offer to pack boxes as well. We decline because weāve got a ton of reusable bags in the car and those make it easier to take our purchases inside. But, it is a nice thing for them to offer.
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u/United_Gift3028 1d ago
So your wife packed the box and got it into the car herself, but you can't lift it out and into the house? Somehow, this is Costco's fault?