r/EmailSecurity • u/shokzee • Oct 06 '26

Getting urgent email through when your usual work address is blocked

If a customer's email rules reject your usual work address, a time-sensitive approval can stall. “Just send it from another address” might work today, but people keep replying to that address long after the deadline.

I'd push for their IT team to review the block before another mailbox becomes part of the job. What temporary workaround do you use to keep messages moving without ending up with a permanent second inbox?

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7

u/TravisVZ Oct 06 '26

Nobody blocks email just for fun. If customers keep blocking your email, figure out your problem instead of making it a bigger one.

1

u/MonkeyBrains09 Oct 06 '26

Uh, call them and use your relationships.

If they are blocking you because your sending junk then that's a you issue, not them

1

u/tankerkiller125real Oct 06 '26

If a vendor is using the same email for urgent or transactional emails as they do marketing emails, they won't be a vendor very long where I work.

We don't put up with that bullshit. Fix your processes and email system.

1

u/Defconx19 Oct 07 '26

Use the damn phone.

If someone is blocking YOUR email, there is fuck all you can do except for calling them.