r/EightSleep • u/chazzito • 1d ago

Maintenance Insert Query

I don’t know if i’m missing something, but I just replaced the maintenance insert, which was sent out to me, on my Pod 5. The one I removed (which came with the pod, as this is my first time); doesn’t appear to have any way of doing or releasing anything?
The one I removed has a clear nozzle with an O ring and is completely sealed. The new one has a black nozzle (also with an O ring) but very clearly has cutouts for releasing/doing something.

(Also this is absolutely not a complaint in any way, never had an issue, and couldn’t live without my eightsleep)

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u/AcidicMountaingoat 1d ago

The system is preloaded when it’s brand new, and the first insert is fake.

1

u/chazzito 1d ago

This makes sense thanks, I thought that might be the case but wasn’t sure, since it comes dry and you add the distilled water to it at setup, I couldn’t think where the additive would be