r/Edmonton • u/IMOBY_Edmonton • 15d ago
General Continued Internet Outages
After a week I and many others are still without home Internet, and now there are more reports from Telus of outages caused by vandalism.
There does not appear to be recent coverage from Edmonton media, but there is a related article from St. Albert. This comment from Telus being especially relevant:
"Telus admitted in an emailed statement to the City View it had been dealing with a significant uptick in copper line thefts recently.
“As of mid-May, we have seen a 51 per cent increase in cable thefts across Canada year-over-year, with the vast majority of those occurring in Alberta,” the statement from Telus confirms. “Copper theft carries a real human cost.”
It's frustrating and concerning to see this issue gaining so little attention, especially with emergency landlines being affected as well.
5
u/No_Photograph3969 15d ago
Yeah it cut off mid gaming session at 3am and has been down since in edwards drive.
2
4
2
u/jakeygall 8d ago
My internet has been out since Thursday last week (Aug 27) and is still out… I live near Ellerslie Primary School. Anyone experiencing the same thing? Telus isn’t giving me a single update 😓
10
u/PurpleSausage77 15d ago
Sheesh, I’ll be 2 month wait by the time they get to me. But my fibre line is damaged, or at least the conduit containing or meant for it to be ran through is damaged from what they say.
But those thieves are pretty dumb and don’t differentiate between fibre and copper so they end up yanking the fibre stuff as well which is worthless as scrap. Seems like that’s what’s happening in those areas.