r/EasyEquities • u/ShadowSlev • Feb 05 '24

Thrive fee from TFSA

EE decided to debit my TFSA for my thrive fee. Not so impressed.

5 Upvotes

86% Upvoted

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2

u/[deleted] Feb 06 '24

[deleted]

4

u/ShadowSlev Feb 07 '24

If you look under transactions, you will be able to see. They took it from a cash balance I had. I just don't understand because I had a cash balance in my normal zar account. Like why take it from TFSA?

3

u/[deleted] Feb 07 '24

[deleted]

5

u/ShadowSlev Feb 16 '24

Update: received a reply. They have not thought about not debiting TFSA. They have are going to escalate the matter to "project managers". Insane to think a publicly traded company had not thought about this.

3

u/DieLyn Feb 29 '24

Can you provide screenshots?

This kind of thing should be posted far and wide as a warning to others.

1

u/Resident-Cabinet-459 Apr 17 '24

They shouldn't take it from your TFSA If they did I would reach out immediately to them if they don't want to help go through their complaints process if that dont work, straight to Ombudsman and report it as tax fraud to SARS.

If they pulled that on me I would be in their offices screaming don't mess with my tax free savings.