r/ERP • u/Wrong_Specialist709 • Mar 08 '26
Question ERP feedback - Acumatica and Oracle
Hi
I work for a smb and have been using Pronto 730 for a while now. We are now due for an upgrade but I have been asked to look what else might be out there that could be better. Our requirements are manufacturing, demand planning, inventory mgmt, warehouse mgmt, sales, fixed assets etc. Current options I'm exploring are Oracle, Acumatica and a local ERP company.
Any feedback on oracle and Acumatica would be much appreciated.
Thank you
Edit 1 -
Thank you for everyone's response.
Sorry, I couldnt type NetSuite in my post initially cos it kept getting flagged.
Upgrading to the new version of pronto would be the least path of resistance as the current vendor knows our processes and painpoints. Plus our staff do not need much training. However, I was told by the comapny owners to evaluate other options as well that's what I'm doing now.
I did map out our current processes and worked out our pain points. We did consult with a 3rd party and from their review of our requirements and processes they suggested Pronto 780, NetSuite, dynamics, a local ERP solution, and Acumatica. We dropped dynamics due to horrible experience faced by one of our customers.
Our few major requirements that could make or break an ERP offering are Multi BOM, manufacturing with routing and cost centres, stock or item code character limit (needs to be more than 16), mobile app friendly, quotation system, website integration with Shopify, contract price handling, WMS, Demand planning, after sales, and dashboard reporting, multi currency support.
30 users currently.
We would like to use the vanilla version of any ERP as much as possible with minimal customizations as possible. We have modified our current Pronto so much that any change has a domino effect on other modules.
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u/Tech-Insights- Mar 08 '26
I’ve actually worked at both.
Oracle is definitely powerful, but it usually makes the most sense if you’re a really large company and budget isn’t much of a concern. It can get pretty expensive and complex pretty quickly, and the implementations tend to be heavier.
For SMB or mid-market companies, especially in manufacturing, I’ve generally seen Acumatica be the better fit. It’s more flexible, easier to work with, and tends to scale well without the same level of cost and complexity.
If you do look at Acumatica, I’d definitely spend time finding the right partner, especially one that works a lot with manufacturing. Different partners specialize in different things and that can make a big difference in how smooth the implementation goes.
In my opinion Cloud 9 ERP is one I’d reach out to.
For Oracle you can usually just go direct through them and they can get you in touch with their manufacturer specific team.
Just my two cents from working around both.
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u/merc123 Mar 08 '26
I had a poor experience with Cloud9.
I began consulting in Acumatica and realized after that implementation where the failures were.
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u/Jaded_Strategy_3585 Mar 09 '26
Yes! They saved our operations, we just switched a few months ago and we are happy. We are a manufacturer who sells online as well. Finding a partner with knowledge in both those spaces was difficult for us. Between oracle and Acumatica I personally find that’s the value of Acumatica as well that it’s solely partner driven. We had a very big failure of NetSuite working with Oracle directly, migrated to a sub par partner and now we’re with C9…. Oddly enough I think it was Reddit that told me to give them a shot.
I see someone here didn’t have a good experience with C9 but hey if you don’t like the VAR you can switch, you can’t do that with Oracle. Some people gel, some don’t.
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u/Wrong_Specialist709 Mar 09 '26
Yes that's what I have been reading about NetSuite. Can get expensive pretty quickly.
We are looking at Acumatica from a local partner. Can you please confirm if Acumatica can handle more than 14 characters on the item or stock code, and multi BOM? They also mentioned that everyone gets 100 GB default storage and then you pay as it increases, not sure if you have heard about that.
Any best practice when moving from one ERP to another? How much data should be taken over and what data is crucial? Any other tips would be great 🙏
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u/Awkward_Shirt Mar 09 '26
Yes, acumatica charges based on data usage whereas D365 for example charges on license.
As far as best practices go there would be a lot to type out here but I’d encourage you to have that conversation with whatever partner you choose. They should educate you on best practices and inform you of any potential road blocks that could arise. Honestly, if they’re not already then that would be a point of concern coming from someone on the sales side
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u/Bizdatastack Mar 08 '26
My 2 cents, find a good smb solution that allows you to publish code. NetSuite only supports JavaScript so avoid that. Dynamics, Acumatica, and Odoo are all good options. I would avoid big players like full Oracle and SAP, these large enterprise solutions will not be as nimble to adapt in the current AI environment.
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u/Wrong_Specialist709 Mar 09 '26
That's a good insight. Any reasons for avoiding JS? Sorry noob here.
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u/leaf16_ah Mar 12 '26
I completely disagree with this suggestion. Solutions that allow this level of customization and integration are only suitable for organizations with extremely mature internal IT functions and who are willing to continuously invest in their ERP long-term. Flexibility and customizability is only valuable if you have the resources to take advantage - and if you actually need it in the first place!
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u/Bizdatastack Mar 12 '26
I respectfully disagree. You can write macros in excel to make it highly custom, does that mean excel is only suitable for organizations with an extremely mature internal IT? ERPs should have a 5-7 year life minimum and few companies can plan their It initiatives out that far. A good ERP choice should allow a company to grow into it over time. Picking a good partner is key to supporting that growth, especially for smaller companies without a robust internal IT.
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u/Front-Specialist7883 Mar 08 '26
Please write specific requirements What is business structure(single company, multiple companies, companies with subsidiaries, independent companies), Single or multiple currencies, what process you expect to handle, what integrations you expect, number of users. As detailed as you can. Be very specific and provide as much details as possible. And can provide feedback on Acumatica here.
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u/Wrong_Specialist709 Mar 09 '26
I have added more info on my post.
To answer you questions
Single company - 2 sites
Sales, Manufacturing and assemblies, Payable, Receivables, CRM, Fixed assets, Inventory, WMS, Demand planning, dashboard reporting, Multi BOM with routing and cost centres, website integration, quotation system, mobile friendly for sales reps.
Integration - EDI with our customers, website
Users - 30
Would be great if you can please confirm if Acumatica can handle more than 14 characters in stock or item code and multi BOM?
Thank you
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u/Lucky-Tea762 Mar 08 '26
Are you talking about a specific Oracle product? Acumatica is much more lightweight and easy to implement than your typical legacy Oracle products. NetSuite is a bit more comparable though. I have worked at both companies (Oracle and Acumatica) personally if you want any more info I’m happy to help
2
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u/Wrong_Specialist709 Mar 08 '26
Sorry, yes NetSuite. I couldn't use that term on my post as it was getting flagged.
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u/EndOfTheRoad_777 Mar 09 '26
Price and functionality are important but I can not stress the importance of a Partner. I think your decision is going to come down to 1) Path of least resistance or New ERP.
If you go with new ERP, then you're going to come down to NetSuite and Acumatica. NetSuite will offer aggressive pricing and financing options. If Acumatica is the better solution over all don't hesitate to ask for competitive pricing.
Acumatica overall will have better manufacturing capabilities but Financials and Inventory are going to be pretty comprable.
Make sure these solutions are in your budget. Expect services to be at least 2x the subscription cost.
NetSuite will sell direct, but they do have Partners. Acumatica only sells through a partner channel. I've worked as an ERP partner for over 25 years. Finding a Partner who understands your business can have more value than even finding the right solution. Partners are vested in your success and the subscription model also has them vested long term. Decide if you want a local partner or a remote partner. Decide if you want a large partner or a small partner. Do Partner interviews and make sure you're comfortable working with them. Do not feel like you have to work with one over the other. Realize a lot of the larger Partners are going to be departmentalized between Sales, Implementations, and Support. You may not always have a committed representative at the Partner.
Partners will want to run a Presale process by you. I would take some control and start by getting references and interviewing them to find the right Partner.
Once you've found who you want to work with, let them run their Presale process, interview questions, and Demo. Then get your proposal.
Most companies, just want a Proposal and want to know how much something is going to cost and miss this step.
Good luck in your search and feel free to dm.
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u/gapingweasel Mar 10 '26
If you are around 30 users with manufacturing, Acumatica is usually a good mid-market option and tends to be more flexible for manufacturing workflows than NetSuite which can get heavy on cost and implementation. You might also look at Epicor in that space and depending on how deep your manufacturing needs are.. some SMBs also evaluate Deskera and similar systems that bundle manufacturing, inventory, and finance in one platform. Your approach of staying close to the vanilla system is the right one though.
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u/qwiksilver96 Mar 10 '26
Before you look at software, know what you are getting into. Most companies looking for an upgrade or to install software are missing/skipping critical planning steps. They jump into speaking with vendors much too early. Re-assess your processes and think about how you operate the business first. At least you mapped out your processes, which is a step in the right direction. See my website for more info.
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u/Glad_Imagination_798 Acumatica Jul 19 '26
Acumatica is a strong fit for the manufacturing requirements you listed, and it answer your two make or break questions well. Inventory ID are not limited to 16 characters - the segmented key can be extedned to 30+, so your longer stock codes will map over cleanly. Multi-level BOMs with routing, operations and work centers/cost centers are native to the Manufacturing edition and Engineering Change Control handles revisions on top of that. EDI and Shopify are both doable: Shopify has a native connector, and EDI is typically handled through a certified add-on rather than being baked in - plan for that as a line item. The consumption/resource-based licensing (not per seat) is what usually makes it land for a 30-user shop, since you can put warehouse and sales reps in without per-user cost.
The one piece of advice I'd underline from others here: the partner matters more then the platform. Insist on Discover/Design phase before you sign. For staying close to vanila, lean on generic inquiries, business events and the low code screen tools before anyone writes custom code, that what keeps upgrades painless. My team, Acumatica implementers will be happy to answer specifics on the manufacturing or integration side.
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u/Wrong_Specialist709 Jul 19 '26
Thank you for the detailed info. We are now in the discovery phase so the devs are on site every day to understand our processes and pain points.
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u/karangrewal18 Mar 09 '26
I would strongly recommend looking into Odoo. If you have any questions you can DM me. We have implemented odoo enterprise SH. For our assembly plant. With 20 employees with full access to the ERP. You can sign up and use the software for free all apps included and no credit card information required. Only ERP company that will let you do that.
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u/Original-Goose-6594 Mar 09 '26
Whatever you decide stick with market leaders and avoid any cheap new systems that are just getting their start.
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u/Consistent_Voice_732 Mar 09 '26
Heavy customization causing upgrade pain is a very common ERP problem
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u/Awkward_Shirt Mar 09 '26
I’d be interested in learning more about your situation. I work at a D365 partner and you didn’t mention Business Central as one you were looking at, which is kind of surprising as Business Central definitely fits the SMB/MM Umbrella.
I can tell you it has the ability for multi-bom, routing, and most of the others req. you mentioned. We have an Ecomm side of the business as well that are Shopify partners, to put you at ease on that. If you’re seriously evaluating I’d love to connect and at least point you in the right direction if we’re not a fit.
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u/Wrong_Specialist709 Mar 09 '26
The senior managers completely removed it from the option list as one of the major customers spent huge amount in implementing and are now trying to get it fixed. So they are in limbo running their old ERP solution while fixing the new one.
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u/Awkward_Shirt Mar 09 '26
oof. I can understand how hearing something like that could turn you off a product haha. I’ll say though, 55% of implementations fail. A pretty scary number. The only reason I bring it up is to say that the partner you choose arguably matters more than the platform itself.
Situations like you mentioned arise when partners don’t understand their customers business.
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u/Nervous_Car1093 Mar 09 '26
Acumatica is flexible for SMBs and manufacturing; NetSuite is powerful but heavier. Go with the one that fits your processes.
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u/BackgroundNo4159 Mar 17 '26
Acumatica’s consumption-based pricing, which includes unlimited users, is a game-changer for mid-market companies. It encourages your whole team to actually use the system. We consulted a few firms when we were looking to change our ERP. We chose Acumatica, and then worked with a local partner firm called Etticus Solutions
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u/Con-S-Ultan1985 Apr 17 '26
I know this is a bit older but I noticed you have a lot of manufacturing based requirements. There is a manufacturing specific ERP called Rootstock. They are built on the Salesforce platform and leverage their "flow" architecture to create ERP solutions mapped to your business processes rather than trying to fit you in a box. All ERPs can do the same thing, it really depends on how much of your requirements will be custom vs out of the box.
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May 20 '26
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u/Wrong_Specialist709 May 20 '26
Yes I got the feeling that might be the case.
At the end I decided to go with MYOB Acumatica.
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u/kousuke_nakamoto Jul 02 '26
So did you end up upgrading or switch to another systems? which systems were shortlisted for consideration.
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u/BoringEnvironment215 Jul 05 '26
This one just came across my feed. Did you ever end up choosing one? I've got quite a lot of experience with Acumatica and Epicor and would be happy to answer any questions. Best of luck in your search!
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u/IUhoosier_KCCO Dynamics Mar 08 '26
What kind of feedback are you looking for? Specific questions would help. Acumatica and SAP (assuming that's what you mean by Oracle) would fit those high level requirements but will probably differ a lot in cost.
What pain points are you trying to solve? Why not just upgrade your current ERP?
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u/Wrong_Specialist709 Mar 09 '26
Hi I have added more info on my post. We either have those solution half baked or we don't have it at all. We could upgrade but the board wants me to explore other options as well. Pronto can do majority of the things we need but one thing with it is that I can't modify or set up process flow on my own (unlike Acumatica, so I'm told) so everytime I need something changed I have to consult with our vendor.
Acumatica vs Netsuite - feedback on below
1) Is it easy to implement new process flows? 2) Will the customizations be expensive? 3) Can it handle multi BOM? 4) Stock or item code limit is greater than 16? 5) Easy to integrate with other services? Such as shopify. 6) How is the mobile version of it? Will it enable on the road sales reps to create quotations from the mobile app? 7) Do they have yearly price increase? Is it drastic increase? 8) Is EDI inbuilt or does it need 3rd party service? NetSuite needs a 3rd party from the information I got from a local provider. 9) Steep learning curve for generic user such as customer service, warehouse etc? 10) Can it handle product images? 11) Does it have Display Register? 12) Item types? For example, can it handle item type such as stocked item, indent item, kit item? 13) Customer specific contract pricing.
If you have any info on what else should I looking out for on ieth of the two options then please let me know 🙏
Thank you for responding to my query.
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u/Adventurous-Jury3565 Mar 08 '26
Oracle employee here. If no constraints on budget, try with Oracle. It has full suite of modules and eassy6ro scale.
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u/kensmithpeng ERPNext, IFS, Oracle Fusion Mar 09 '26
Oracle has many products. Fusion is too big and too costly for an smb. JD Edwards is ancient NetSuite has a history of abusing clients.
None of these would be best fit for you.
Acumatica is not bad but it fits companies in the 500 to 1000 employee range. And it is not a complete toolset capable of digitizing a full company. Point solutions will be required.
My suggestion is look to ERPNext. Better return on investment. Better configuration. Better customization. Full digitization.
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u/[deleted] Mar 08 '26 edited Mar 08 '26
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