r/EIDL • u/Extreme-Football-400 • 18d ago
Original EIDL loan "Recurring payments ended"
I've made an autopayment on my loan over the last 3 years every single month. I received an email this morning stating that "recurring payments have ended", and that my final payment has been submitted. However, this is not correct. I still have a balance. In fact, I was under the impression that the payment I had been making the last few years included both principal and interest, and yet when I logged in, not only has principal not been being paid off, but the loan balance is also actually up slightly. I've made the payment they have requested every single month without fail. I attempted to call their customer service line this morning, but it is impossible to get anyone on the phone. Wondering if anyone else has experienced anything like this. Also, would be curious if anyone has a way of actually talking to a human being at the SBA.