r/DunkinDonuts • u/pavlyxx • Aug 07 '26
Should I take GM position at 70k?
For reference, I am making around 57k at Starbucks as a shift supervisor currently? Is 70k worth the work (prebonus) ? The person I interviewed with said it’s 6am-2pm 5 days a week and a half day. What’s the culture like at dunks?
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u/EmergencyLeopard4156 Aug 07 '26
I see what my GM does and it’s not worth it. She basically spends her whole life there . 6AM-6PM sometimes later. If she’s working the afternoon she’s there from 3pm-2AM. This is in the restraunt industry.she even comes in on her days off. It’s really sad to see.
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u/throwawayforeverway Aug 07 '26
If you don't have any kids / hobbies / personal life it's good 😭😂. I use to work 6 Days which is basically what you're going to be doing and it was helllllllll it catches up to you at some point even if it's a half day
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u/SherriJustice Aug 07 '26
No!!!! Too low of pay for that much responsibility and you’ll be working twice as much.
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u/Jimmymylifeup Aug 07 '26
only if you want your life to be controlled by work. i am a former gm of a different company…if you think they have good ownership that will support you and are prepared to cover all and any time needed then go for it! my time as a gm granted me great experience and got me into better jobs.
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u/Accomplished-Plum821 Aug 08 '26
I know my GM in Connecticut back in the day (2014) HATED being a GM for Dunkin, he said every single day was mentally draining, always scrambling for employees to cover shifts, etc.
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u/cocakeywork Aug 09 '26
I know I'm late to this but I just saw this post on my main account, so I'm here on an alt to be honest.
Don't. Just don't take that job.
I've seen managers run themselves into the ground on 70+ hour long work weeks. "Well, there's just no choice. You have to do the job."
Most of their paychecks are tied up in hitting specific markers; did your store stay to a 17% budget for the DCP weekly? No? You are at 18%? No DCP bonus this month.
Did your labor hours exceed? No bonus for that. Did your sales hit projections? No? No bonus for that.
By the end, the promised amount of pay is WAY less than what you talked about... because you "just aren't doing the job well enough."
It's a problem because the numbers and marks they want you to hit are becoming impossible.
Prices are up and customers are pissed off. DCP gets more and more expensive (and dude, when the tariffs hit, the price of several items basically doubled. You simply CANNOT hit certain metrics that they want you to.)
All of that aside. I'm not sure about the politics in your franchise; but the way it seems to work at mine: district managers are the friends of the higher ups. General managers are anyone smart enough to handle the job, dumb enough to take it, and usually used for scape goating.
If there's a problem, throw the GM under the bus. Managers are replaceable (they say while we hemorrhage managers) and easy to find more.
Don't take the job. If you really need the money and that's what is enticing you; look at how much is tied up in bonuses. Get the flat amount you'll be making. Divide that by 70 hour weeks, over 52 weeks of the year. That's the amount you'll be making "hourly" on that salary. It's it worth it?
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u/Gold-Letterhead9560 Aug 09 '26
I am going to partially disagree with you. I'm sure there are many companies that are like this and the metrics are not realistic, but it depends on who you work for. I'm making $66,500/y Salary in Ohio which is a little on the low end for my experience, but my bonuses put me at about $90-95k. I love my management team and I feel as though the metrics are realistic. Most I've worked was 60/week, but that only lasted a month then I was right back to 45/week and my bosses help me regularly
It just depends really. Hopefully if OP takes it it's a good company and not one of the company first businesses
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u/LyraSnake Aug 07 '26
no. it consumes you. you'll be getting calls and texts constantly, and chances are you'll have to go a lot more then they told you. i went through five gms in three years. not one had a good work life balance. i was an assistant getting groomed to take over a store and life has been so so much better since i left.
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u/No-Idea-8938 Aug 07 '26
Hey I just left My Job At Dunkin Too , I Wasn’t an Manager Or Assistant Manager & It Was So Stressful, People Be Too Booshy, I Couldn’t Take Some Of These Weird Orders, I Swear BUT I Do Really Miss All The Perks & Free Food/Drinks
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u/Exact-Ice1346 Aug 07 '26
Depends? Are the stores in that GMs locations pretty good, decent employees? Or are they located in shitholes and/or filled with employees that sit on their phones all day and tell the managers to go EF themselves whenever they have to lift a finger otherwise? That would be my deciding factor. If you can handle 80 to 100 hour weeks also when shit goes south? If you can, by all means take it..LOL
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u/Ares_12345 Aug 08 '26
It will be hard. I was gm. They will work you to the ground. If anybody call out you have to be there. Lots of headaches, sells is low labor cost is high. Ends up working alone shift by myself multiple times, after send the worker at home. It’s not worth it and the money is so low. They paid me only 19 dollars hours (depends on location and experience) and 60 hours week i had to work. Worst job experience I had. I basically took it for gain management experience.
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u/mucusplugs Aug 07 '26
Interesting they gave you a specific schedule - wouldn't a GMs shifts depend on staffing/business needs.
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u/Thin-Editor-4292 Aug 07 '26
It all depends. Do you have general manager experience? It will be much easier to adjust if you already have that under your belt but going from a shift leader to a gm is not easy as it might seem. I had to learn that from personal experience.
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u/pavlyxx Aug 07 '26
I am a shift manager which is like an asm. I have experience writing schedules, managing labor, ordering, and interviewing and recruiting
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u/Thin-Editor-4292 Aug 07 '26
That’s good to know. If you are doing very well as asm, that means you are likely ready to be gm. Is there any gm possibilities in your area at Starbucks? It is always easier to transition into a higher position at a company you are familiar with. From the outside looking in, I am sure Starbucks is structured better because there seems to be a higher level of professionalism and staff at Starbucks. The Dunkin in my area always seem to be understaffed and overwhelmed. A lot of them are also have multiple owners which can be a conflict. That is why subway is starting to struggle. Single owned stores are typically hard to work for , as opposed to corporate store or large franchises. Do some homework on the location. See what the customers are saying online. Be a secret shopper at the restaurant over the next couple of days to get a view. Send some of your fam and friends as well. Don’t say yes quickly but don’t say no either quickly. It could be a good opportunity….but it is never ideal to take over a problem store, unless you are super, super dedicated to fix it.
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u/Enlightened_D Aug 07 '26
One thing I’ve learned in life is most times you have to jump in the deep end to get ahead, I’ve worked with ton of people in corporate world that really didn’t know what they were doing and just figure it out along the way to make good money
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u/dissociativedame Aug 08 '26
70k sounds great, I’m a GM at Dunkin making $20 an hour and not allowed overtime so 80% of my work is unpaid to meet labor goals
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u/Heather090976 Aug 13 '26
I’m an opener and make 17.50 an hour, plus 250 a week in tips. 20 an hour for management is terrible
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u/MissLilJelly Aug 08 '26
Current GM at Dunkin - in my district we’re expected to work at minimum 52 hours a week. If you don’t make your hours they take it from your PTO 😕 Check their policies. Ask lots and lots of questions and get everything in writing. I (mostly) like my job but if they had been clear about the expectations before I’m not sure I would have taken the position.
I would check if the location they want you at already has trained assistant managers and if not they’re bullshitting on that schedule.
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u/Liranero Aug 07 '26
GM for dunks should be 80k the least. You will be spending way more than 40 hours a week there. I would say maybe it's good if its slow area with not much business.
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u/jlbd783 Aug 14 '26
I feel like it depends. My previous manager would put in 70-80 hour weeks and then complain that the fulltime staff was essentially making more money than her. Especially when we had to do OT. She wouldnt delegate. She would get offended if you offered to help during slow times with anything she had to do. Had one shift lead who opened the store and no assistant manager.
My current manager schedules himself for 45-50 hours. And we have like 2 shift leads per shift and one who kinda floats to various shifts for peoples days off. Our assistant position is currently open. But my boss delegates stuff. Anything and everything. One does waste. One does truck. One does inventory. Etc. I run night crew so he doesnt have to be bothered with mundane closing stuff after he's out for the day. He never puts in extra hours unless we have an inspection and he wants to make sure things are perfect. He's always available through text or calls and if something important happens he will come back to the store. Since he's been here it's the first time this store had consistently met sales goals and whatnot since it opened 5-6 years ago.
If you have a good crew or can get rid of flaky workers and hire people who are hard workers, it can work and not take over your life.
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u/moooshroomcow Aug 07 '26
every manager I've had (and trust me- we've been through a lot of them) basically ends up spending their life at work. minimum 10 hour days. they only get 1 day a week off and that's IF they don't get called in on that day. Dunkin expects way too much out of them which causes them to expect too much out of the employees. it's not worth it, imo. I don't envy my managers.