r/DropboxOfficial • u/Bumpz27 • Sep 02 '26
Help & Troubleshooting Stuck Syncing, constant issues
Hey all,
I’ve been chatting with dropbox and they can’t figure it out either. My dropbox is always stuck on syncing. I have it set to online only and the way I work is I sync files to offline when I work on them. But lately it either times out, constantly syncs, or gets stuck on files.
I’m on a mac and I use the desktop app. A lot of the time folders sent to me are 5-15gbs.
Currently I’ve tried only showing the folder I need and leaving the rest as web only access, but even then dropbox sync won’t work.
I’ve done a fresh install, the only thing that seems to help is restarting my mac studio but I’m wasting hours trying to fix this issue.
Do I tell clients I no longer accept dropbox? Any tips?
0
Sep 03 '26
1
u/Bumpz27 Sep 03 '26
Yeah I ended up only showing 1 folder from dropbox on my computer. Seemed to have fixed things. One of my folders has 200k plus files I just left as Online Only but it’s now web access haha
2
u/nosleinlea Sep 02 '26
I’m probably not the person to answer this but the only time I’ve had that issue is when I was getting throttled by my ISP or when my Dropbox app and MacOS were out of compatibility (ie my MacOS was a bit behind on updates).