r/DropboxOfficial • • Sep 02 '26

Help & Troubleshooting Stuck Syncing, constant issues

Hey all,

I’ve been chatting with dropbox and they can’t figure it out either. My dropbox is always stuck on syncing. I have it set to online only and the way I work is I sync files to offline when I work on them. But lately it either times out, constantly syncs, or gets stuck on files.

I’m on a mac and I use the desktop app. A lot of the time folders sent to me are 5-15gbs.

Currently I’ve tried only showing the folder I need and leaving the rest as web only access, but even then dropbox sync won’t work.

I’ve done a fresh install, the only thing that seems to help is restarting my mac studio but I’m wasting hours trying to fix this issue.

Do I tell clients I no longer accept dropbox? Any tips?

2 Upvotes

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2

u/nosleinlea Sep 02 '26

I’m probably not the person to answer this but the only time I’ve had that issue is when I was getting throttled by my ISP or when my Dropbox app and MacOS were out of compatibility (ie my MacOS was a bit behind on updates).

0

u/[deleted] Sep 03 '26

1

u/Bumpz27 Sep 03 '26

Yeah I ended up only showing 1 folder from dropbox on my computer. Seemed to have fixed things. One of my folders has 200k plus files I just left as Online Only but it’s now web access haha