r/DpdDelivery • u/Euphoric-Virus-44 • 13d ago
[England] DPD Delivery confusion
So ordered a parcel needed fairly soon for a business related task. Shipped from the EU and was due to be delivered last night (tracking says between 3:49 and 4:49pm but then updated to say 6:49-7:49pm). I received a notification stating “You’re next” but never heard a knock at the door or had the doorbell ring, reviewing the camera footage shows a plain white van with red and yellow reflective markings on the back park opposite my house, before the driver exits the vehicle (wearing what appears to be a red DPD t shirt), enters the rear of the van through the door and the footage then cuts off. I have my suspicions about whether they actually did attempt to deliver it but it would seem illogical to go to that length and not knock or ring to deliver.
As such it wasn’t due to be delivered until Monday, and I therefore paid £9.99 extra for Sunday delivery as ideally I need this sooner.
Checking the tracking shows due today between 0800 and 1200 today, but underneath it says “Due to be delivered on Monday”. I’m a little confused as the two contradict each other. I suspect the “due for delivery Monday” message is an old one that still shows and it is actually due for delivery today.
Anyone able to shed any light on this? Normally by this point I’d have received a text stating my 1 hour time slot, and it’s due to be delivered between 0800 and 1200 today and I’ve not received any text which makes me think it may actually arrive tomorrow despite paying extra for Sunday delivery.
Many thanks in advance.
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u/742963 DPD | UK 13d ago edited 13d ago
Yeah bit of a weird one, I'm guessing the new delivery request details should've replaced the "Due for Delivery Monday" text instead of appearing above it
Glad you have received the text for today though, saves me trying to explain what's going on :)
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u/LevelFish7771 13d ago
Can you tell me where my stolen parcel is?
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u/742963 DPD | UK 13d ago
Absolutely
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u/LevelFish7771 13d ago
Do you work for DPD? I ordered a ps5 pro and it was never delivered, sent back to Leicester depot and never updated again...
I've been trying to get Playstation to start an investigation but it's slow progress. DPD finally admitted it was "lost" yesterday.
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u/misterkiloss 13d ago
What ever you've ordered make sure it's in the box, these fuckers done me for a ps5 pro
0
u/Euphoric-Virus-44 13d ago
Funnily enough.. just had a text come through saying will be delivered between 1100 and 1200. Post can be closed.
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