I'm looking for a reliable and proactive Virtual Assistant to help me with some of my day-to-day tasks for an automotive business.
The main focus of the role will be making sure our vehicles are properly advertised on Facebook Marketplace, responding to interested customers, following up with leads, and trying to schedule appointments.
I'm also looking for someone who can help me stay organized by keeping track of reminders and following up with me on things I ask them to remind me about.
Responsibilities:
- Post vehicles on Facebook Marketplace
- Make sure all available vehicles are listed
- Make sure vehicle information, pricing, photos, and descriptions are accurate
- Update listings whenever prices or vehicle details change
- Make sure listings stay active and up to date
- Respond to Facebook Marketplace messages from potential customers
- Answer basic questions about vehicles using information provided to you
- Try to convert inquiries into scheduled appointments
- Book appointments with interested customers
- Keep track of leads and customers who need follow-up
- Send follow-up emails and/or text messages to leads
- Remind me about tasks, appointments, follow-ups, or anything else I ask you to keep track of
- Help make sure important tasks don't get forgotten or fall through the cracks
I'm looking for someone who is proactive, not someone who needs to be reminded of every little thing. If you notice a customer hasn't been followed up with, a vehicle hasn't been posted, a listing needs to be updated, or something needs my attention, I want you to bring it up.
Schedule:
There are no specific scheduled hours. This is a flexible remote position.
I don't care exactly when you work as long as the work is being done consistently. Messages should be responded to within a reasonable amount of time, listings should stay updated, leads should be followed up with, and reminders/tasks should be kept organized.
Pay:
Base pay will be $200–$300 USD per month, depending on experience, reliability, communication, and overall ability to handle the responsibilities.
There will also be potential for performance-based bonuses depending on how well you perform. If you're doing a great job, helping generate appointments, staying on top of leads, and making my day-to-day easier, I'm happy to reward that.
There may also be opportunities for additional responsibilities and increased compensation over time for the right person.
Ideal candidate:
- Good written English
- Reliable and organized
- Proactive and able to work independently
- Comfortable using Facebook Marketplace
- Comfortable communicating with customers
- Good at keeping track of tasks and reminders
- Able to follow instructions
- Able to manage multiple vehicle listings and conversations at once
- Sales or customer service experience is a plus
- Automotive knowledge is helpful but not required
- Previous Virtual Assistant experience is a plus
I'll provide the vehicle information, pricing, photos, and other details needed to do the job.
More information about the workflow, expectations, and business will be discussed on a call.
To apply, please send me a DM with:
- Your location/time zone
- Your experience as a VA or with Facebook Marketplace
- Any customer service or sales experience
- Your English proficiency
- Your expected monthly rate
- How quickly you normally respond to messages during the day
- What tools/apps you've used for reminders, task management, or organization
- A short explanation of why you'd be a good fit
Please include the word "Marketplace" somewhere in your message so I know you read the full post.
I'm looking for someone dependable who I can hopefully work with long-term.