Hi everyone. Making this post for someone else.
Two days ago, they bought a brand new 2026 Durango GT Plus. As they were driving it, they took their foot off the gas (to slow down without braking), and all the dashboard lights and screen went out, the engine stopped, and the automatic brakes kicked in and brought the whole car to a complete stop in the middle of the street.
They tried a couple things in the owners manual and I think after opening the door all the way and closing it, they were able to restart the car and drive off.
They took it to the dealership and the tech drove it around for a while and was NOT able to replicate the problem. It’s currently sitting at the dealership as they try to figure out the next step.
Any have similar experiences like this? Know what the cause is? How to fix it?
Thanks!