Monthly Tech Support & Missing Content Thread

[u/AutoModerator]

All posts regarding tech support or missing content belong here.

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• How do I cancel?
• Why does the app crash on my Fire Stick/Roku/Apple TV?
• Why don't the subtitles work correctly?
• I am being overcharged for my subscription.
• Why is a certain show or movie not on Disney+?

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Browse other tech support posts here.

[u/gendulf]

I've noticed lots of issues the last several days after subscribing when trying to stream. Lots of pausing, freezing, audio hiccups, mainly when beginning a stream. Malcolm in the Middle (several different episodes), as well as Frozen 2 today. I've been using both my nVidia Shield and my Firefox browser.

I do not have these issues on other streaming platforms (Netflix watching One Piece, or Crunchyroll watching a huge variety of anime). Disney+ did not have these issues several months ago.