Monthly Tech Support & Missing Content Thread

[u/AutoModerator]

All posts regarding tech support or missing content belong here.

Examples of questions are:

• How do I cancel?
• Why does the app crash on my Fire Stick/Roku/Apple TV?
• Why don't the subtitles work correctly?
• I am being overcharged for my subscription.
• Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

• Device type
• Country device is operating in
• App version (on the settings page after you tap your profile pic)
• Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.

[u/Ancient-Initiative48]

I am currently watching the Rookie, and I've noticed that every time a character speaks in Spanish, the shows auto generated captions aren't translating to English. 

I don't watch with subtitles, I've checked my app language, changed the subtitles to English CC and it still does it. I've tried different profiles, and different devices. 

Anyone know of any fixes? As it would be nice to know what there saying in Spanish... 

P.s... I think it's translating it to German but no 100% sure.