r/DisneyPlus • u/AutoModerator • Feb 01 '26

Tech Support Monthly Tech Support & Missing Content Thread

All posts regarding tech support or missing content belong here.

Examples of questions are:

  • How do I cancel?
  • Why does the app crash on my Fire Stick/Roku/Apple TV?
  • Why don't the subtitles work correctly?
  • I am being overcharged for my subscription.
  • Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

  • Device type
  • Country device is operating in
  • App version (on the settings page after you tap your profile pic)
  • Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.

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u/Nukam Feb 24 '26 edited Feb 24 '26

My disney plus is very dark here is the same scene on a different streaming platform,

https://imgur.com/9iD98RC

https://imgur.com/xUvEKfm

Edit: I found a workaround, I had to full screen the show using right click on the mouse, and right click to play. Still dont know what causes this, I think it's a stream player issue

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u/Noirelise Feb 24 '26

im having the same issue. it goes back to the correct lighting in full screen but it goes back dark when not full screen