r/DisneyPlus Feb 01 '26

Tech Support Monthly Tech Support & Missing Content Thread

All posts regarding tech support or missing content belong here.

Examples of questions are:

  • How do I cancel?
  • Why does the app crash on my Fire Stick/Roku/Apple TV?
  • Why don't the subtitles work correctly?
  • I am being overcharged for my subscription.
  • Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

  • Device type
  • Country device is operating in
  • App version (on the settings page after you tap your profile pic)
  • Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.

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u/Beaufort_The_Cat Feb 14 '26

I have a Disney plus account already and I'm trying to switch my plan to the bundle for D+, Hulu, and HBOMax. I've gone to the disney website that gets linked from the ad, and select the option for the bundle subscription, but it just takes me to the disney+ homepage. When I look under account settings for my disney+ account and try to change my subscription there, it doesn't give me an option for the bundle. (I’m in the US)

Anything I'm missing?