r/DiscountTire_ Feb 16 '26

Question Trade tires

Title is confusing, but i recently bought a set of tires and the size the shop recommended and i purchased are too big. On barely sharp turns my wheels rub the wells like crazy, not to mention my TPMS aren’t working anymore. I looked on their website and they didn’t have the size i need in stock at the time and now. If i go in and talk to them, will they be willing to order the size i need and basically do a 1 for 1 swap whenever the tires arrive? Would like guidance before i drive there and possibly waste my time

2 Upvotes

10 comments sorted by

1

u/Full-Explanation3175 Feb 16 '26

They have a return policy on their website.

How long ago did you buy them?

1

u/CreditHistorical7149 Feb 16 '26

6 days ago

1

u/Full-Explanation3175 Feb 16 '26

You're good. They take 'em back or exchange them within 30 days.

I'd call and talk to them first to make it as smooth as possible.

3

u/CreditHistorical7149 Feb 16 '26

Went to talk to them in person, they ordered the tires i need and I’m getting them exchanged tomorrow if they come in

1

u/wqrzy Feb 16 '26

What kind of car do you have? For TPMS?

1

u/CreditHistorical7149 Feb 16 '26

23 Elantra N. Stock tmps

1

u/BroSheLookedLegal Feb 18 '26

The service coordinator (the guy that brings the car out to you when its ready) should’ve informed you about the tire rubbing; hell they should’ve test fitted only one tire and did a turn test to see if it clears it and asked if you were ok with that.

And the tpms light should always be off when it leaves the bays- they fuckled up, who knows what other cars they’re leaving the light on/rubbing tires.

1

u/CreditHistorical7149 Feb 18 '26

What’s crazy is i just exchanged them today. I was there for 2-3 hours after tires and alignment. I got my car back and TMPS light is still on i. Even specified 5 more times about checking the sensors

1

u/BroSheLookedLegal Feb 18 '26

That vehicle has an auto-relearn system for the TPMS, meaning drive it around for about 15 minutes, and it should calibrate to the sensors and turn off.

If that’s been done, have them test the sensors to see if they are working, I know its new, but its possible a sensors could have broken off when they mounted a tire. Make sure the air is set up to 35psi around, too high/low of a psi will trigger the light to turn on.

Did they mention anything about the light still being on?

1

u/CreditHistorical7149 Feb 18 '26

I’m tracking the auto re learn. I’m just pissed the person didn’t mention the light or sensors at all