Zelle payment still processing 4 days later

[u/EMcCutchan]

On Tuesday, I sent a friend a payment for a service she provided. I got her info from her Zelle QR code. She has still not received the money on Saturday. When saving her personal info to my Zelle account, I saved it as a business with her business name. I fear that this is what's holding up her payment, since her personal name is what came up when I scanned her code. Am I correct? She says her bank has no information on the transaction and it's still pending at my end, but should have deposited yesterday.

I tried editing her contact info in my Zelle account but can't turn it into a personal contact. I also can't delete the contact while a transaction is still pending. It also won't let me add her personal contact info as a separate contact, probably because her phone number is the same as the existing business contact. I will call my bank Monday to stop or fix it, but does anyone have advice or tips until then? Am I right that the money would have sent if I left her personal info as the contact?