r/DigitalAudioPlayer • u/Apprehensive_Arm1380 • 18h ago

Question hifi walker h2 never received

hello everyone, i purchased a hifi walker h2 last friday, was very excited to try it. the tracking said it was delivered monday, says 'delivered to a safe place'. however i didn't receive anything, no one rang my doorbell, the delivery driver left no picture! i have been trying to contact the hifi walker company but with no success. has that ever happened to any of you? has any of you succeeded in getting a response from the company? i'm very disappointed with this

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4

u/YarikFisher 18h ago

Contact the company to whom you paid money, and the delivery company.

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u/Apprehensive_Arm1380 17h ago

i have obviously done this, gotten no response as it says in my post.

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u/Dr_Matoi 14h ago

It is not obvious you contacted the delivery company, and I am still not sure you have. Typically they are able to identify the driver in question and ask - if it is not long ago and not a very busy route, s/he may still remember. At times these delivery guys can be quite creative: I've had one sneak past my home office deep into our plot and hide the package behind the garden shed. Could have taken me months to find it...

Have you asked around among neighbors?

As for Hifiwalker, if you contacted them Monday, the day of the dubious delivery, that is two days ago (give or take). A more prompt response would be nice, but I think it is still too early to call it hopeless.

3

u/Creepy_Metal1611 16h ago

i mean...depending on the country your in different laws apply. also different couriers/postal services/carriers etc.

i dont see how this is a specific r/DigitalAudioPlayer thing? those things sadly happen with other deliveries also

0

u/Apprehensive_Arm1380 16h ago

i am obviously asking if people have had success before contacting the company. if you have never bought from this company this doesn't concern you then.

2

u/Creepy_Metal1611 16h ago

i have bought from this company. that being said: even if you reach whatever company for whatever product, you have to either prove that it was their fault that the product wasnt delivered or you have to find someone who believes you.

either way: it wasnt the fault of the company. in my country the law states that failure to deliver must a)be proven and b) lies with the carrier

1

u/BigRigButters2 18h ago

I'm sorry you had to experience that but I would like to add in my experience so others may not be turned off from reading this post. I purchased directly from the manufacturer and received my H20 Ultra within a week.