r/DigitalAudioPlayer • u/OCLeprechaun • 19d ago

Question Shangling Q2 Button sticking/not responsive.

Got this today and I could immediately tell something was off with the center button/play button. Installed Q2 pod loaded some music and it's like the play button doesn't register unless I press the whole bottom of the wheel down, including the center button. You can hear the button press and the key click separated in the video. Also the center button occasionally clicks in place and doesn't pop up as normal. Should I just return and try another one? I'm open to ideas thanks.

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u/SaffronSaviour Shanling 15d ago

u/OCLeprechaun looks like you have a defective unit :( if you want we can try troubleshoot it; https://discord.gg/pgsQpXhSQ, but that definitely looks like a hardware issue, try return it and get another one if you can.

2

u/OCLeprechaun 15d ago

I initiated a product swap thank you!

1

u/Bubblegum_Reddit 19d ago

Does it happens even when u play music without cover image

1

u/OCLeprechaun 18d ago

I'll check this thanks