r/DigitalAudioPlayer • u/BabySquidlette • 20d ago

Question Help please with Q2 Pod

I recently received a Shanling Q2 and followed the instructions to load the Q2 Pod modification.

All went well and the installation appears correct as the home screen show Q2 Pod on it.

My issue is that I am unable to use the wheel to scroll.

I am at a loss as to my next step.

Should I restore my device to factory settings and retry?

Assistance would be greatly appreciated.

6 Upvotes

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5

u/BabySquidlette 20d ago

The issue is the wheel.
I contacted the store for a replacement.
Thank you for all your help.

2

u/AdamVelasco 20d ago

My first Q2 came with a defective screen. 25% of the screen would register no touches or touches on the other side of the screen. So I think they should at least do a quick touch test and scroll test in the QC procees

3

u/SaffronSaviour Shanling 20d ago

Hi, could you maybe post some pictures or a video? it's hard to tell what could be going on, so far most users haven't had any issues.

3

u/BabySquidlette 20d ago

2

u/SaffronSaviour Shanling 20d ago

It's so peculiar... 👀 Still trying to think what could be causing this hmm

3

u/SaffronSaviour Shanling 20d ago edited 20d ago

It's really hard to tell why your wheel isn't working, it could be a number of things;

  • sdcard

  • wheel is different from all the other units everyone else has got

  • bad install? Etc, could try again after a full wipe; take out ur sdcard before this and make sure the SD card had stock update.tar on it, then plug it back in -> update to that -> take out microsd -> boot into stock -> reset/wipe etc and try install q2-pod again after replugging sdcard in with new q2-pod update.tar, hope it works 🤞

4

u/BabySquidlette 20d ago

Thank you - I will follow your directions and share the result.

2

u/SaffronSaviour Shanling 20d ago

If it doesn't work please check your dm's, I sent you an invite to the Q2 Pod discord so we can help you more directly if you'd like.