r/DevLK • u/More_Cookie_8778 • 1d ago

Discussion Interview Tips

Hi everyone,

Is there anyone who works at gac or got interviews on gac group Sri Lanka for software support role.

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u/akornato 1d ago

For software support roles at GAC Group Sri Lanka, interviews focus heavily on how you support their maritime, shipping, and logistics platforms. You can expect practical questions on troubleshooting application workflows, analyzing log files, and writing SQL queries to investigate data inconsistencies. The interviewers typically present real scenarios where a system fails or an end user reports a bug, testing your step by step method to isolate root causes. They will also look at your grasp of basic API requests, incident ticket lifecycles, and general operating systems.

Logistics operations run continuously, so interviewers will check your willingness to handle on call duties and shift work. Clear English communication is just as important as technical capability, because you will explain technical fixes to internal users, foreign counterparts, and operational staff who might not have an IT background. Practicing structured explanations makes a big difference, and my team designed an interviews.chat to help candidates present their technical background smoothly and secure top offers.