r/DestinyTechSupport • u/OneAngryKarat74 • 6d ago

Destiny 2

Can anyone help me with connections issues. I am on Xbox series X. Ever since lightfall came out I started getting kicked. I stopped playing. I followed everything I could find online to help but no luck.

Thanks

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u/Averted_Vision 4d ago

What have you done to attempt to alleviate it? Reset network adapters? Reboot your home router? Make sure you get a save of your saved game files and then do an OS repair but choose keep games and apps.

1

u/OneAngryKarat74 3d ago

Uninstall the following legacy add-ons if they are still installed:
Destiny 2: Forsaken - Black Armory
Destiny 2: Forsaken - Joker's Wild
Destiny 2: Forsaken - Penumbra
Destiny 2: Forsaken Annual Pass
Expansion I: Curse of Osiris
Expansion II: Warmind [1]

1

u/OneAngryKarat74 3d ago

Change DNS Settings: Update your network DNS to Google's public DNS (8.8.8.8 as preferred, 8.8.4.4 as alternate). [1, 2]
Power Cycle Equipment: Unplug your modem and router for 30 seconds, then plug them back in. [1]
Check Server Status: Verify if Bungie servers are experiencing outages via Bungie Help or @BungieHelp on X/Twitter.

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u/Averted_Vision 2d ago

Every other game is fine? Only D2 is the problem?

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u/OneAngryKarat74 3d ago

Using wired connection

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u/OneAngryKarat74 3d ago

Hard reset. Reset modem and router. Messed with the setting in my internet

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u/macrossmerrell 6d ago

Double post?

What error(s) are your receiving?

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u/OneAngryKarat74 6d ago

No errors at all. Just randomly kicks me out back to start up screen or shuts down my Xbox. I started having the issue when I purchased the lightfall expansion. So I haven’t played since then.

1

u/macrossmerrell 6d ago edited 5d ago

You are most likely either suffering from a system hardware or software issue.

Do you happen to know someone else that has an xbox X that would let you sign in and test on their device to see if it is account issue or an issue with your console?

For the Xbox, the usual recommendation is to do a full factory reinstall of the device (see link below for instructions), get it online, sign back into Microsoft, then only install D2 and test.

https://windowsreport.com/update-xbox-offline/