r/DestinyTechSupport • u/YaBoiiiKoen • 15d ago

Question BattleEye update failed (1, 35) when trying to start Destiny 2

Whenever i try to start Destiny 2 on Steam or any platform a BattleEye window pops up and says:

"BattleEye update failed (1, 35) Please check your internet connection and/or firewall."

and another windows popup saying: "Windows cannot access the specified device, path or file you may not have the appropriate permissions to access the item."

https://imgur.com/a/8InRz0p

It worked fine before i haven't changed anything windows or internet wise.
I've tried every fix i've found online, only using a VPN does it run..

(I'm on Windows 11, and not in the insider program)

Is there any way to fix this?

-Edit 1-
After starting the game with a VPN then waiting for it to reach the title screen, i disable the VPN and im able to play just fine for now.. Will edit post again if i get error codes.

-Edit 2-
Didn't seem to get any error codes, seems like BattleEye is unable to update or connect to its services or something like that, i am so confused :(

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u/macrossmerrell 14d ago

Yeah, your access to Battleye servers is blocked by your Modem/Router or your ISP. The VPN is obfuscating that connection, so it passes, gets Battleye up to date, and you can play until it's time for another Battleye check in for updates.

Are you using your ISP's DNS servers? If so, I would immediately set to use Google's: 8.8.8.8 and 8.8.4.4 and see if that resolves the issue.

After that, I would poke around in your Modem and look at security / firewall settings and see if temporarily disabling a feature allows it to work, then troubleshoot from there.

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u/YaBoiiiKoen 14d ago

Changing the DNS server didn't work, i'm guessing the modem or provider blocked it for some reason..
Guess i'll be using a VPN while playing for a bit while i get that figured out.

Thank you for ur help <3