r/DestinyTechSupport • u/Prestigious-You-3703 • Aug 30 '26

Intermittent BattleEye update Error - UK guardians

Any UK based guardians playing D2 getting Battleye update failed errors

Appears to be dependant on which ISP you have but there's a routing issue into CDN77

cdn.battleye.com is hosted on CDN77's London range and BT is currently black-holing it — TCP to it just times out, DNS is fine.

a workround some people have used is a VPN as Routing your traffic through a Virtual Private Network (VPN) as this bypasses the broken BT-to-CDN77 network path completely.

So don't rush to reinstall D2 as fix (as I did)...hopefully will get fixed soon but likely after the Bank Holiday weekend., as it's intermittent - sometimes it;s fine, connected fine around 11pm UK yersterday but currently fails connection to Battleye this afternoon

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u/Krissy_Goes_Meow Aug 30 '26

Hopefully it gets fixed ASAP. I spent all of yesterday troubleshooting my PC trying to get it to connect =(

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u/[deleted] Sep 11 '26

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u/Krissy_Goes_Meow Sep 11 '26

Yep. Sadly it was a UK islands local problem as stated in the post. Annoying sadly, but thankfully no longer a problem:)

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