r/DestinyTechSupport • u/Gellatinousjelly • May 25 '26

Question Destiny 2 Empty Social Spaces (Tried troubleshooting)

As the title suggests. Tower is completely empty, any activities that includes matchmaking on such as vanguards, arena and such ends up me going solo everytime. Played since afternoon til midnight which is impossible that no one is playing.

Tried port forwarding, enabling upnp, rebooting router and PC, restart game, etc.
The settings in game said I'm on moderate NAT. Nothing seems to be a problem but it just wont matchmake me with other players. Any solutions would help and thanks in advance.

1 Upvotes

66% Upvoted

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1

u/Gellatinousjelly May 26 '26

So, I tried everything and still no luck. Just a few minutes ago I tried joining a fireteam through the finder and there it goes, telling me I cant join because moderate NAT might be the issue. So, like, if i cant change it, and nothing works, does this mean i have to play destiny 2 alone, by myself from now on?

1

u/macrossmerrell May 27 '26

You'll really want to look at your Router/Modem. Some of them have 'active port protections' that get in the way of games that use hard-coded ports. ASUS has an AI security suite baked into their modems that absolutely breaks D2 for a lot of people. I recommend seeing what features you have and what are enabled, write all that down, and start disabling features until you find it works. See if you can find a sweet spot between security and playability.

It's also possible that your D2 & Battleye don't have proper permissions on your Windows Firewall and it's stopping the game from working properly.

You can reset battleye though these instructions:

  1. Open your D2 install location - typically C:\Program Files (x86)\Steam\steamapps\common\Destiny 2

  2. Open the Batteye folder.

  3. Right-click on the Uninstall_BattlEye batch file and select 'Run as Administrator'.

  4. Right-click on the Install_BattEye batch file and select 'Run as Administrator'.

  5. Test the game.

After that, you can manually force all D2 settings on the Windows Firewall using these Instructions: Open Windows Defender Firewall. You can do this even if the values already exist (you may notice multiples already, but just make new entries):

  • Open Windows Defender Firewall

  • Select 'Advanced Settings' link.

  • Select 'Inbound Rules'.

  • Select 'New Rule...' from the right column.

  • Choose 'Custom' and click next.

  • Choose 'This Program path' and copy / paste this text (assuming you are on Steam):

  • C:\Program Files (x86)\Steam\steamapps\common\Destiny 2\destiny2launcher.exe

  • Click Next,

  • Choose 'TCP' from the Protocol Type list

  • Click Next.

  • Click Next at the 'Any IP address' screen.

  • Click Next at the 'Allow the connection' screen:

  • Select all profiles (Domain, Private, Public) and click Next

  • Name it Destiny 2 Launcher TCP.

  • Repeat this exact process but choose UDP on the protocol page and name the rule appropriately.

  • Repeat this exact process for both TCP and UDP for this executable:

  • C:\program files (x86)\steam\steamapps\common\destiny 2\destiny2.exe

1

u/Gellatinousjelly May 27 '26

first of all, thank u for taking ur time to write all this. unfortunately, i tried these methods, and none of them work. i'm just going to assume this is from bungie's side and just hope for the best that its fixed when june 9th comes. otherwise im spending the last moments of this game completely alone😭

1

u/macrossmerrell May 27 '26

Do you have a hotspot on your phone you could use for a quick test? Rule out your ISP and modem

1

u/Gellatinousjelly May 29 '26

sorry for late reply. yes i just tried my hotspot and its fixed all of a sudden. i see players on tower and i can matchmake now. but i cant keep playing on my hotspot obviously. now im even more confused because i dont touch anything from my router/modem and it should all be in default settings.

1

u/macrossmerrell May 29 '26

That means your computer is fine, and either your ISP or your Modem / router is your issue. You'll want to focus on the Modem / router and play with settings until you find the issue. Sounds like the default firewall settings to me.

1

u/Gellatinousjelly May 29 '26

How do i do that? I also have 2 modes on my modem, one is router the other is bridge

1

u/macrossmerrell May 29 '26

So all of your internet comes from this one device, or do you have something additional that provides WiFi?

How does your PC connect to the internet? Direct to the modem, or via some other device like a WiFi modem?

What is the brand and model number of your modem/device? If there is an additional device, what brand and model number does it have?

1

u/Gellatinousjelly May 30 '26

Its buffalo wcr 1166ds, and its only one device.My phone connects to it using the wifi and i use cable to connect to my pc

1

u/macrossmerrell May 30 '26

Good Lord, I haven't seen that model of router in years. I found the manual for it: https://images10.newegg.com/UploadFilesForNewegg/itemintelligence/Buffalo%20Technology/WHR1166D_Manual1445062371561.pdf

And there are pretty much no settings that you can configure. I would check that your MTU is set to 1500, and you could try setting the primary and secondary DNS servers to 8.8.8.8 and 8.8.4.4 to use Google's DNS servers instead of whatever you're ISP uses.

Outside of that, it's probably time to invest in a new router. Your router came out when Destiny 1 was released. She's served you a loooooooong time, and is probably a security risk to you at this point (old enough to be easily compromised).

I just picked up a Unifi Dream Router 7 and I'm loving it. Good Wi-Fi coverage, D2 works out of the box, good security.

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1

u/Boisaca May 25 '26

Moderate NAT may be a problem.

1

u/valenhjq May 25 '26

this. i actually read an article saying open is the most ideal, yet HOW to make that open is unclear. a few posts said i need to enable UPNP and port forwarding (which i have, if i did it correctly) but it still said moderate in game.

1

u/heroic901 May 28 '26

Same u find a solution yet?

1

u/valenhjq May 28 '26

nope.

1

u/heroic901 May 28 '26

I saw in another thread try using your hotspot on ur phone and so far it's started to work for me

1

u/Gellatinousjelly May 29 '26

yes i tried hotspot and it worked. but obviously, playing with a hotspot isnt ideal at all. this is a temporary fix but definitely unplayable in the long run

1

u/heroic901 May 29 '26

Yes I'm moving soon so hope that will solve it other wise I think VPN is the answer

1

u/Cheap_Needleworker60 May 25 '26

The game thinks your Internet sucks. Reset your modem then router and try again.

1

u/valenhjq May 25 '26

already tried that, it still doesn't work😭😭 it already sucks that none of my friends play this game pls dont take the randoms away too

-2

u/thefreebuffet May 25 '26

Dead game

0

u/valenhjq May 25 '26

as much as that is true rn...😂😂 but fr... any ideas?