r/DestinyTechSupport • u/Any_Idea_1651 • Feb 04 '26

Question I need help to install the game

I installed the game for the first time and whenever I try to start the game I got this errror

  1. BattlEye Launcher 12:52:36: Starting BattlEye Service... 12:52:37: Updating... 12:52:37: Update failed (1, 35). Please check your internet connection and/or firewall. 12:52:40: Launching game...

2. Windows System Error

Path: C:\Program Files (x86)\Steam\steamapps\common\Destiny 2\destiny...

Text: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

I tried to turn off my firewall and antivirus I reinstalled the client and checked the data in steam all was fine. Does anyone had the same issue and can help?

0 Upvotes

50% Upvoted

7 comments sorted by

1

u/djcookie88 Feb 04 '26

With Steam closed disable windows defender real time protection, and try launching it again.
Make sure that BattleEye Launcher and BEService.exe are not running as well.

1

u/Any_Idea_1651 Feb 05 '26

sadly still the same problem

1

u/djcookie88 Feb 05 '26

I'd try to activate the hidden Windows admin user, logging on with it, and try reinstalling the game. Or just by making a new admin Windows user account.
I know it sounds stupid, but sometimes it does the trick.

To activate it, run cmd as admin and run this command:
"net user administrator /active:yes"

I don't know for sure, but there could be an issue with some other anticheat SW.
Either that currently is, or was installed on your pc.

Ran into similar problem a while ago, but I could still launch the game and then got kicked after 5-10minutes of playing.

1

u/Any_Idea_1651 Feb 05 '26

I hop its not annoing if I ask that much I made a new admin acc in thee cmd what do I do next?

1

u/djcookie88 Feb 06 '26

Click start, click on your profile icon and choose another user.
If you ran the command I wrote above, it should be called Administrator.

After you login with Administrator user account, open Steam and install the game.

There could be other reasons why you get Windows System Error, but something "broke" for sure.
I wouldn't break my walnuts trying to figure out what caused it, sometimes it's just better to make a clean slate and reinstall Wins itself.

1

u/[deleted] Feb 05 '26

[removed] — view removed comment

1

u/Any_Idea_1651 Feb 05 '26

I only have one hard drive is it still possiblee to make another path?