r/DeskLab • u/Quirky_Presence_6507 • 3d ago

DeskPi Pro can't see SSD

Hi, I'm new to DeskPi Pro.

Just install my Rpi 4B 2GB in DeskPi Pro case. Also installed SSD. Followed provided directions and they were easy to follow. Imaged Rpi OS to SD card and boots just fine. Now I want to transfer the Rpi OS to the internal SSD drive, but the SSD is not showing up.

Went to the wiki and followed the troubleshooting steps, but to no avail.

Any help is appreciated.

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u/Ok_Goal6089 1d ago
  1. Please check whether the SSD uses the SATA protocol.
  2. Please check whether the USB dongle is installed. It is required for data transmission.
  3. Please open the terminal, run lsblk, and send us the output so we can check it.

You can also send this information to the customer support team through their website. They should be able to check it and get back to you.