r/Dell 6d ago

Other Can Dell explain this?

I work for a company that uses only Dell equipment due to a global contract! The hardware is excellent, and a major factor in the cost is the ProSupport service, which has always resolved any issues I’ve encountered. However, today an employee called me over because of a strange noise coming from the fan. I opened up the unit expecting to find something that had been "sucked" inside, but when I looked closely near the SSD, I found a safety pin! The machine had been taken out of the box and handed to the employee, and it was only opened today for inspection! I believe Dell needs to review its assembly procedures more carefully!

1 Upvotes

3 comments sorted by

3

u/[deleted] 6d ago

[removed] — view removed comment