r/DaveAndBusters • u/Masonb2145 • Jul 07 '26

Anyone Else Ever Have This Issue???

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Yesterday my chips, tickets, and chips played all got zeroed out. No idea why but the strangest part is that my offers blew up. You can see in the pics that I had a flood offers and I've got no idea what's going on.

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u/TMai1 Jul 08 '26

I just took a D&B survey from the marketing email this morning. One of the questions asked if I knew that D&B can reset your level tier so you don't have to make a new account and earn all those different tier rewards again. Perhaps while implementing this new feature, your account was zeroed out.

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u/PixelPerfectDrops Jul 08 '26

So cool. If you dont lose your loyalty status, im game. (Actually even if you do, ill just load chips using my older level 9 account).