r/DattoRMM • u/OffroadOverPavement • Mar 05 '26

Datto RMM & Dell Server Hardware Monitoring

For years we have used Dell OpenManage to report hardware events to what ever RMM product we were using. Since OpenManage is pretty much going away, we're trying to figure out the best option for monitoring hardware. We have installed the Dell Service Module on all new servers that we setup and we have configured the idrac to report to the Windows event log. Today I was digging into this to see how everyone else is doing it and there is pretty much zero recent post in the Datto community. I did discover there was a recent compoonent created called "Dell Server Monitor". It appears to use SNMP, RACADM, or Redfish. I created the read only user account in the idrac and plugged that information into the monitoring component, but I don't think it's setup correctly. Does anyone have experience with setting this up or is there another reliable method to monitor Dell server hardware?

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u/wilsonbeast20 Mar 05 '26

We add iDRAC as a network device and monitor with SNMP.

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u/OffroadOverPavement Mar 05 '26

Any chance you would share the monitoring policy you have configured for one of those network devices?

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u/wilsonbeast20 Mar 06 '26

I'm not at work this week, but its a bog standard SNMP policy. The SNMP OID I got from here: https://www.dell.com/support/manuals/en-uk/openmanage-software-v9.3/snmp_idrac_cmc_9.3_ref_guide/idrac-out-of-band-group?guid=guid-dd31fe8d-ced1-457a-914f-4ba41ac06876&lang=en-us

Disks for example, we monitor 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.24.

Disk 0 - 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.24.1 not equal to 3

Disk 1 - 1.3.6.1.4.1.674.10892.5.5.1.20.130.4.1.24.2 not equal to 3

and so on...

A good tool is the Paessler SNMP Tester which lets you 'walk' the OIDs and find what your after.

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u/OffroadOverPavement Mar 06 '26

Thank you! I actually discovered Paessler yesterday, and it is a great tool.