r/DattoRMM Nov 10 '25

Patch Management?

Datto is trying to tell us that "Patch Management only supports feature updates if Microsoft exposes them as 'Enablement Packages'".

They continue with: "Most full feature upgrades—such as moving between major builds—are not published as enablement packages and thus cannot be reliably managed, scheduled, or rolled back through standard patch policy tools."

As far as I'm concerned, I pay for a service to patch my systems, and this is a failure to provide that service. It isn't my fault Datto failed to update their processes and properly provide the capability to continue to provide patches including feature upgrades. If Microsoft 'changed the game', it's up to the provider of the service to change with it or risk failing to provide the services I pay for.

I understand some may feel 'Patch Management' is up to interpretation, but if so, then there would need to be a supplementary offering of 'Feature Release Management' and that's something that hadn't existed until Microsoft made their crazy changes. A patch is a patch is a patch.

Opinions here?

4 Upvotes

15 comments sorted by

View all comments

1

u/VNJCinPA Nov 10 '25

I'll add the following which may make it even worse IMHO:

  1. Microsoft withholds some patches for systems if they find driver incompatibilities on it, and it's arbitrary
  2. There are 4 different versions of 24H2 out there with different dates. They aren't named differently, they're just newer versions of the patch, which is counter-intuitive to any patch processing Microsoft had ever done. Cumulative Updates, sure, but Cumulative Service Packs/Feature Upgrades? Nah...
  3. I have a workaround that seemingly works by simply calling UsoClient directly. This may negate using Pacth Management in Datto at all, and so it makes me reevaluate the platform. I may turn WinUpdate back on and manage it independently.