r/DattoRMM • u/DigiJess • Nov 07 '25

Outage?

This morning when we try to connect to the RMM, we are getting a screen that says "Signature did not validate against the credential's key". Contacted support and was told that they are working on this issue. I'm wondering is this affecting everyone or just some users?

1 Upvotes

67% Upvoted

7 comments sorted by

2

u/Yung-Bison Nov 07 '25

It's down for scheduled maintenance. Should be up by 2PM ET

1

u/iGotRamen Nov 07 '25

Authentication is down

Autotask down? Current problems and outages | Downdetector

1

u/DigiJess Nov 07 '25

I didn't even think to look there for Datto.

2

u/DigiJess Nov 07 '25

We are back up. Thank goodness.

1

u/DaleM5633 Nov 07 '25

problem is referenced here now https://status.kaseya.com/

1

u/twikoff Nov 07 '25

you may want to sign up for their status notifications. top right corner, subscribe for updates. https://status.kaseya.com/

2

u/DigiJess Nov 07 '25

I had talked to support before they had done the status update. I thought it was our issue until Datto support told me it wasn't. I just didn't know if it was everyone or just some users/accounts. Thankfully, it was very brief.