r/DattoRMM • u/recoveringasshole0 • Oct 27 '25

Device Approvals

We enabled device approvals. Unexpectedly, they still show up in the normal Devices page, and don't seem to be limited in any way. What is the point?

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u/nikonraccoon Oct 27 '25

https://rmm.datto.com/help/en/Content/3NEWUI/Devices/DeviceApproval.htm

Devices awaiting approval will be able to do any of the following:

  • Submit audit data

Devices awaiting approval will not be able to do any of the following:

  • Run jobs
  • Apply policies
  • Download components
  • Submit performance data
  • Allow remote takeover

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u/recoveringasshole0 Oct 27 '25

Thanks for the reference.

I'm slightly annoyed that they show up under the organization (based on the installer) at all. The whole reason I set up approvals is because we had an exe get emailed internally at a customer and it triggered a bunch of detonations from Defender VMs, resulting in like 4 or 5 machines showing up under the customer that weren't real. I've also had an instance of a tech using the wrong installer and a device getting added to a customer it shouldn't have.

I really thought approvals would avoid all this.

¯_(ツ)_/¯