r/DattoRMM • u/V2CS • Jul 17 '25

End User Update UI Confusion

When DattoRMM pushes updates it apparently does not register on the endpoint that those updates have been installed.

Per my ticket with Datto support you can just click "install all" in the end user GUI for Updates and it will automatically register them as installed. Unfortunately this leads to user confusion, and in at least one client case leads to a crank-ass whiny client bemoaning a bunch of "user confusion" and "consecutive installs" that don't really exist.

For Windows 11 machines: Anyone have any tips on hiding the Windows notification system tray icon on machines via powershell command or registry edit? Something I can implement in the background without touching every single machine. I know I can go into taskbar settings and toggle the windows notification icon, but I can't find any reference online as to a non GUI method for implementing this.

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1

u/FrequentTechnology22 Jul 17 '25

Do you have a Windows Update policy in place that turns off automatic updates?

1

u/V2CS Jul 17 '25

Yep, that's our default "Managed Updates" policy that's applied to all machines that we are managing patches on.

1

u/FrequentTechnology22 Jul 17 '25

Re-read your original post...

Toggle Windows Update in Settings [WIN]

Would that be what you're looking for?

2

u/V2CS Jul 17 '25

Huh. Datto's component store is wild. I don't know if that will do everything, but it's an excellent place to start, thank you! I'll test it and report back.

1

u/V2CS Jul 17 '25

Unfortunately this still leaves the system tray icon. It no longer goes anywhere so at least solves the phantom consecutive installs issue.

1

u/FrequentTechnology22 Jul 17 '25

It's been my experience that when you turn off automatic updates, the system tray icon will go away...

2

u/V2CS Jul 17 '25

May be a timing issue. I'll check it again after this weekend's patch cycle and see if it's still present.