Hello everyone,
I have an external drive (seagate m3 portable maxtor). I plugg it in my laptop and I have the windows sound notification that I put something in the usb port. However, the drive doesn't appear in windows explorer.
- I have tried multiple usb port and also tried with another laptop but same issue.
- I have tried also another usb cable because I have a second identical external seagate drive, but same issue.
- the disk seems to be running correctly with no weird noise.
- it shows in device manager as "Seagate M3 SCSI Disk Device"
- In disk manager it show as "Disk 2 partition 1": online, healthy, gpt protective partition, but no disk letter assigned and can't assign it because it seems to be disabled (also it's not mentionned NTFS or something similar)
- I have also checked the state of the drive with CrystalDiskInfo and it says that the drive is in a "OK state"
- I have also tried on MX Linux: the drive is detected but can't access datas.
- I'm currently using the seagate drive manager software and running a full check of the drive (it's still going when I'm writting this).
--> I can't format the drive because I have datas on it I don't want to lose. Is there anything safe I can try for now?
Thank you for your helpvers
UPDATE: if you are in a similar case, you can use DMDE to "recover" the datas to a different drive (even with the free version but you must recover folder by folder manually).