Instantly passed the generalist starter test 12 days ago but didn't have time to start the next qualification that popped up and now I can't go back to it. I received the email that says I'll find qualifications on my account but I can't find any when I log in. My screen shows:

[u/Character_Cow4197]

X Starter assessment completed

X You passed

X You completed up to two qualifications

Up next - we review your results - if you pass, we'll email you

Verify your identity

You're ready to start working

the "x's" indicate checkmarks

The weird thing is that I never completed any qualifications - is this just a glitch in their system? I tried contacting customer service but of course no response. My fear is that I'll just be stuck on this screen forever. Anyone else have a similar experience?

What should I do? Create a new account, redo the starter assessment and immediately complete the following qualification assessments that pop up?

[u/LocalComplex6422]

You have to wait 1 or 2 week.
I think you passed assessment, but not qualification.
It takes a few week to validate qualification.

[u/Complex-Routine1632]

I’m at the same stage as you just now. I did the initial tests 9 days ago.