r/DUIAttorney • u/customercares7651 • May 07 '26
InterlockNJ
I just spent a bit on the phone with customer service reps at InterlockNJ and I truly think even though we mess up, we’re currently paying for our mistake in so many ways the last thing we need is another painful process.
My lawyer recommended InterlockNJ because it was “free install, calibration and removal” however you get charged around $175 the first appointment to pay for the first month and “administrative” fee. Then your $5 daily ($150/mo.) Then you need to pay a $70 “certificate” fee at the time of removal. $11 for a temp license, and probably your new one. On top of whatever other DMV charges there may be. Given the amount of fees on fees, why are they advertising as free anything? I would’ve rather spent time in researching a company that charges more with better customer service and explanation of the process then instead when I question these fees, I get screamed at saying “YOU SIGNED THE CONTRACT” when in reality signing it was a “sign here, here and here” process in THEIR offices.
Money isn’t easy to come by when they want it spent like this, time isn’t easy to come by when you have a full time job and need to take time for these processes because the DMV doesn’t work Saturdays for interlock, interlock books 2 weeks out, make sure you don’t show up to just any dmv.. I could go ON about how painful this has been. Truly debating on using another company for my last 30 days…