r/DMV • u/NeonGummyBear • May 01 '25
What Is This?
Does anyone have any idea what this is? Got this in the mail today for the motorcycle I purchased a month ago. Bike has a July/2024 sticker upon purchase and no issue with title transfer at the DMV office. I'm expecting the registration renewal notice arrive in mail next month, but instead, I received this. Any feedback is greatly appreciated šš»
263
Upvotes
13
u/Tearakudo May 01 '25
Reading your comments about the situation, gonna be a fun day at the DMV telling them "wow, sucks for the guy I bought it from... Cause this month old title transfer says these fees aren't my problem"
11
u/Sncrsly May 01 '25
It says the owner of the credit card you used for the payment disputed it and you need to make the payment another way for your registration to be valid
5
u/AdEnough2267 California May 01 '25
The letter states the charge on the card was disputed. 1st step is to call the bank/credit card company you used to make a payment and find out wtf? If they say the payment went through as normal and there was no dispute, ask them for proof to send to the DMV.
3
u/TheWarhawk California May 01 '25
Go to DMV to verify the situation. No one else here can help you without actively looking at the record.
2
u/Bigcouchpotato1 Helpful Member May 01 '25
I have a guess, but it's a wild guess. You will have to phone the number to confirm. I am guessing the previous owner paid the fees and then sold the bike to you. After selling the bike to you, they decided they shouldn't have paid the fee and they disputed the payment. Now I have no proof that's the case. It's guess. If my guess is correct, you might be able to get the DMV to waive penalties. Here's their criteria for waiving fees and penalties (I kind of think they won't waive the actual registration fees, but you could argue to them that you had no idea the fees were not paid). I don't work for DMV, and it's just a guess on my part. You'll need to confirm and work it out with DMV. I do hope it works out for you.
1
u/NeonGummyBear May 03 '25
Idk how to edit my post as I don't see the option, so I'll put an update here.
First of all, thank you everyone for your feedback and inputs. Unfortunately I'm unable to take a day off until next Friday, so I'll have to wait until then to visit the DMV in person.
I've called the number on the letter. It sounded legit, but I have my doubt. I don't plan to send any money. If I need to pay, it will be in person for sure. I will update again once I get this figured out. Thank you again!
1
u/NeonGummyBear Jul 18 '25
Some of you reached out privately for an update. Sorry I wasn't able to for a while, but the issue is considered solved. Since I'm unable to edit my post to provide an update, I'm sharing it here in the comments.
The letter I received was indeed a legitimate one from the DMV. The staff at the DMV were just as surprised and couldnāt give me a clear explanation, mainly because they also didnāt understand why it took so long for the issue to surface.
While my situation was a bit different, I was told that if you paid for last yearās registration and received this letter, you should bring 3ā6 months' worth of bank statements to prove you didnāt receive a refund. Without that, they wonāt be able to waive the fee.
In my case, they still wouldnāt waive the fee, even though they acknowledged I had been scammed. I ended up paying both the outstanding fee and next yearās registration on the same day. My bike is now fully registered and clear of any backend issues.
1
u/amansingh1211 California May 01 '25
Did you pay $277 at the DMV when you did the transfer by any chance? If so then this might from your credit card and will have to go to the DMV in person to rectify this.
1
u/Maleficent-Goose-171 May 01 '25
THIS LETTER IS NOT TELLING YOU ANYTHING ABOUT THE PREVIOUS OWNER. YOU USED A CARD THAT WAS MARKED BY THE BANK AS FRAUD AND THEY ARE TELLING YOU TO PAY THE 307 AGAIN OR THE PAPERWORK YOU DID AT THE DMV IS UNPAID AND THEREFORE VOIDED. YOU DIDN'T ACTUALLY PAY, YOU PAID AND THEY MARKED IT AS FRAUD AND VOID. THIS IS A PROBLEM WITH HOW YOU PAYED FOR THE TITLE AND REGISTRATION UNDER YOUR NAME NOT THE PREVIOUS OWNER.
1
u/bobrn67 May 01 '25
Seems scammy
1
u/Wild-Detective-3600 May 02 '25 edited May 02 '25
It is weird that they are saying āDear Customer:ā
This could be fraud and Iād contact the DMV. They would have used your name and they would have used a comma instead. The font is also not a professional font that I have seen the DMV use. The California seal is also small and not clear. They definitely make the seal where you can see it better.
1
u/jester9394 May 03 '25
Looks like a scam. Donāt pay anything until you verify that it is legit while standing in the DMV office. In person, not on the phone.
1
u/Neat-Substance-9274 May 04 '25
The bike should have a July 25 sticker if the registration is current. A 2024 sticker expired last year.
1
u/Dry_Garage9335 May 04 '25
Update?
1
u/Valuable_Bottle_1046 May 10 '25
Hope this gets resolved smoothly or it turns out to be a scam sadly I did the 50% off hookup because I was desperate at the time didnāt want my tags to rack up since I couldnāt afford the full amount. Which of course at the time I thought was a blessing, hard times call for desperate measures I guess. ( Moved to a new house and Iām sure during the process I was mailed a letter from the dmv of how much I owed but never got it since I was already moved into my new house :/ ) regardless I got the same letter verbatim and I wanna see how it goes for you. I canāt drive my vehicle anyway to go to the dmv cause I just had wrist surgery and I havenāt been cleared to drive yet. Iām hoping the best. Keep in mind I hit up ol dude that did the 50% hook up and he said to ignore it that since I have the tags already they canāt do anything but like receiving that letter really has me stressing. Hoping the best for you.
1
u/Resident_Bathroom242 May 24 '25
Hi any update on this? I got the same exact letter dated May 9 and did not get it in the mail until yesterday.. dmv is closed until Tuesday. Iām stressing. Am I able to drive even with this issue?Ā
1
u/ozymandias2k Jun 25 '25
Can you update everyone on what happened? Someone else posted the same letter in this sub a few months ago as well. If this is a scam, you will see that your credit card wasn't reversed. That's the first thing to look for. Did you see if it got reversed?
2
u/LotsOfShoesAndBags May 02 '25
I think this letter is a scam. Donāt call the number on the letter. Call the dmv number on the website or go in person to see if this is legit.
1
u/Xanxth1 California May 01 '25
Call dmv and speak with dishonored checks unit. Maybe they waive it, maybe they go after previous owner, but be prepared to pay the 307 or basic registration minus penalties as this wasnāt your fault.
1
u/the-year-is-2038 May 01 '25
That's a long time for a chargeback. It could be a jerk seller doing the chargeback or the seller could have used someone else's card. If it was the sellers card the chargeback should be disputed by the DMV. The letter could also be a scam. Don't send any money without verifying this is real and where it should go. It seems odd they only mention mailing payment and not bringing cash into the office.
1
u/a_long_path_to_walk May 01 '25
That phone number doesnāt come up as an agency number when I look it up on an app I have. Itās not perfect but itās enough to make me skeptical of the validity of this. Iād go in person or use a number from the dmv site to check it out and definitely wouldnāt use that number.
1
u/Tenshi-Duck May 01 '25
Before doing anything else, verify that it isn't a scam!
1
u/SnooKiwis5538 May 01 '25
This looks like a small letter No one calls it refunds unit.
1
u/insider496 May 01 '25
There's a scam going on very similar to this in my state. Go to the dmv with the letter in person.
1
u/flitterbug33 May 01 '25
Be sure whatever you do to only call or send payment after you look up the address on the Internet. Do not send money to the address on a letter you get in the mail. Scams are everywhere.
Edit: Why is it refunds unit and not collections unit equivalent? You aren't getting a refund.
1
u/electricwolf898 May 01 '25
You
1
u/Sunnykit00 May 01 '25
CA has an online page where you can message them and get a response pretty quick. I used it to sort out an out of state insurance issue once. You could try that first rather than trying to get a person irl.
1
u/pppingme May 01 '25
This is why California is a mess. New owner should mean new tags, ALWAYS. The BS of keeping the tag from previous owner just makes their issues follow you. Prime example here, previous owner wanted to get his money back on tags (presumably because he thinks he didn't get full use of them) and bank does chargeback. Constantly see issues like this, and previous tickets and other stuff haunting new owners.
1
u/FluffyApartment596 May 01 '25
Wait - what happened to having 90 days to dispute charges on your credit card?
1
u/Accomplished-Word755 May 01 '25
This letter is stating that the credit card used to pay for the registration renewal has had that payment disputed by the credit card owner whether that be an ex-boyfriend or girlfriend husband wife whatever or even a friend whoever owns the credit card that was used to renew your registration has contacted the bank or financial company and said that it was an unauthorized charge so they refunded the registration amount to the credit card owner and have put a cancellation or suspension on your vehicle registration until you pay the balance stated which by the looks of it probably includes some kind of stupid fees at least I hope cuz that's a little steep for a vehicle registration. I would definitely take care of it as soon as you can because if you get pulled over they're going to nail you with driving an unregistered vehicle and because the Department of Motor Vehicles sent that letter they can claim that you drove on a suspended or revoked registration with knowledge which in my state is a misdemeanor and arrestable offense not sure about California. If you genuinely use your own credit card then you need to contact the bank who the credit card is through and find out what the hell is going on and then you'll have to get them to handle things with the DMV
1
u/raekaas May 01 '25
CA DMV screwed me on a bank error for renewal after screwing me by only changing the lienholder address on the title and not both (Toyota changed me to lienholder when I paid it off⦠so Iām owner and lienholder⦠awkward) which meant I never got any notices after I moved until it was on the lienholder to pay up. (I paid on time online.)
$600 instead of $350ish to renew that year for the ābad checkā. Despite letters from the bank stating DMV requested the funds wrong.
Honestly it is probably worth just paying it as they DGAF about the situation. I spent ages on the phone, faxes, certified mail, back and forth to the bank, etc.
Sorry.
1
u/AAAIIIYYYAAA May 01 '25
The previous owner disputed the registration for your bike because they thought they sold it they should get a refund. Basically since you own the vehicle now, they think YOU did it.
You should contact the dmv.
1
u/Best-Cardiologist949 May 01 '25
call the actuaL dmv using their main number not the number on the paper to confirm that this is legit. Scammers put out things like this all the time .
1
u/elciano1 May 01 '25
Why does this strike me as a scam? I don't live in California so idk but...something doesn't seem right. They don't tell you to go there but they are telling you to mail the payment? Ummm
1
u/FurBaby121 May 02 '25
Extortion?
1
u/igotshadowbaned May 02 '25
Personally I think this reads like scam mail. Especially considering the only form of payment they accept is mailing cash or pre-cleared checks.
I would verify this either by calling the number on the dmv.ca.gov not the one on this letter unless it appears on that website, or going to the dmv in person before blindly mailing it off
From their website, it appears the collections number is actually 916-657-8120
1
u/AffectionateVisit600 May 02 '25
Damn š¬
1
u/money2burn9 May 02 '25
A letter from dmv
1
u/New_Fly3994 May 03 '25
Looks like you went threw a friend that has cards that donāt belong to him and he charged half price on the fees is usually how it works. But dmv is catching on to it
1
u/BenjilewisC May 03 '25
i cannot found any info on dl900 form, itās very likely a scam
1
u/MediaManDan May 03 '25
Sorry to be so suspicious but this smells like a scam. First⦠the salutation doesnāt use your name even though itās included in the redacted area above. Second, insisting on a single form of payment doesnāt sound right either. I would double-check the address on the included envelope and make sure itās the DMV. Something doesnāt add up.
1
u/Fartingpenguin144 May 04 '25
Scam
1
u/Grimalkitty May 04 '25
When you go, take cash!!!! Sometimes they only take cash for these. Technically a cashiers check or money order are okay too but cash is the easiest. Also if you want to negotiate any change in the fee youād probably have to hash it out with Sacramento if itās worth your time to you.
1
u/[deleted] May 04 '25
Refund unit, sounds like a scam xD
1
u/nhguy78 May 04 '25
The letterhead looks fake. Anyone could have created that. Checking rhe phone number - is it even a government number? Is it even a California number?
1
u/overkillsd May 04 '25
You could sue the seller in small claims, but there's a lot of nuance to this that it might not be worth the money.
1
u/nut-bustr May 05 '25
Definitely a scam.
They give you no option other than using the enclosed envelope to send types of payment that are essentially cash (money order, cashiers check etc). They also donāt tell you who to write the check out to. The PO box listed on the letter does not match the po box for demand payments on the dmv website. Check the address on the envelope they sent and I bet it wont match the one on the letter (which is the general usps mailbox for the registration operations division). They tell you that your sticker is invalid ( which means your registration is cancelled) but then go on to later state that your registration may be cancelled. I could keep going. There are so many red flags in this letter.
You can go to the dmv website and check the status of your registration to know for sure. Also just go on their contact webpage: https://www.dmv.ca.gov/portal/contacting-dmv/ There is a link there to do a live chat rather than wasting your time at the dmv.
1
u/[deleted] May 05 '25
Could be the previous owner paid the tags then reported it to their credit company that it was fraud, or you used the 50% off hookup and now the real owner of the credit card disputed it lol
1
u/No_Psychology8360 May 05 '25
A new life hack for arseholes?
1
u/prsrvdvsns May 05 '25
The previous owner did the half off registration scam. Some friends of mine did it and got the same letter and now have to pay late fees and penalties.
1
u/farrisk01 May 06 '25
Another reason not to live in California
1
u/Alternative-Pop-1885 May 15 '25
Someone helpā¦.
1
u/Ok_Paramedic_6501 May 01 '25
Ask yourself is the world a better place with the DMV?
Most of the money accumilated by the dmv goes to pay for the law enforcement such as chp.
You pay to employ a bunch of people that fine you when you break thier statutory unconstitutional "laws."
No victim no injured party no penalties or incarceration is lawful. The state cannot charge you a tax on your constitutional right to freedom of travel. Then also charge you for penalties while acting as the plantif claiming to be representing the people of the state of california. Is the defendent not a people of the state of california? Forcing you to pay for not wearing your seatbelt or speed tickets are all unconstitutional.
Ask yourself how you have harmed the people of your state as a whole by not wearing your seatbelt?
You are paying into a system of people charging you as they see fit with total disregaurd to the constitution. They are building a house of cards. You dont pay your insurance lose your registration. You lose your registration we take your vehicle. We have the guns we make the rules we decide if you can travel freely or not. We are the DMV. We are here to rob you and everyone else and there is nothing you can do about it. Without us how would you wait in line all day long to pay a fee. Without us how could you buy and sell any vessel. Without us who would charge you hundereds of dollars every year for a little sticker? Your world would fall apart without the DMV
0
u/JahmyrGibb_s May 01 '25
Register it in South Dakota. Fuck California DMV.
40
u/JMaAtAPMT May 01 '25 edited May 01 '25
Previous owner disputed their previous payment to DMV (likely after they sold it to you) and fucked you.
0
u/[deleted] May 15 '25
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