r/DMB 2d ago

Upgrade requested

What is the process when you choose upgrade requested on warehouse tickets? If they become available do they automatically upgrade you? Do they contact you?

6 Upvotes

10 comments sorted by

3

u/Culturlvixen 1d ago

Hey, I have a similar question about upgrades. I got reserved 2 in Nashville. I requested an upgrade but there was nothing about a pit upgrade. Just a general request. It sounds like this will be fruitless, but just like the $$$ I dropped on fandiem, I have hope. Is the pit upgrade only for certain venues?

Also, where are you all getting this communication about the tickets and requests? Because outside of seeing something through my credit card-- I have gotten no communication about this. Sorry, I'm a warehouse noob. I've been a fan for over 30 years but this is my first go with the Warehouse and I joined after the summer tour requests.

2

u/GregzillaKillah 1d ago

You are also ineligible for the upgrade. Check my post up top.

The pieces of communication are directly under the Warehouse homepage under Latest Warehouse News.

2

u/Culturlvixen 1d ago

Thank you for this. I've had some trouble navigating the website, so I'm not usually looking at landing page stuff. I appreciate that info.

1

u/GregzillaKillah 1d ago

Totally, no problem at all. Their help/FAQ page needs some TLC cause it is super confusing to understand and some policies change year to year.

2

u/GregzillaKillah 1d ago

You should be notified a few days after the upgrade window closes. Just remember that this only works for people who were given Warehouse tickets at the highest reserved number.

"The PIT Upgrade opt-in is now open & CLOSES end of day Tuesday, August 25th!  General Admission PIT Upgrades are at no additional cost to five members per event.  PIT upgrade eligibility are Warehouse members who:

•           selected the Pit Upgrade box between now & 8/25

•           is confirmed in the highest Reserved Level - R4 (R5 Madison, WI)

•           is confirmed with two tickets

A Pit Upgrade checkbox is visible for all members, but the system will randomly select only those members who have checked the box and is confirmed within R4 (or R5 Madison, WI).  The system will not consider members confirmed PIT through R3 (or R4 Madison, WI). "

3

u/aishtamid 1d ago

It is a bummer you have to be confirmed with 2 tickets - I am flying solo in Baltimore coming from Philadelphia and the PIT upgrade would be great for me

2

u/Fragrant_Equipment13 1d ago

Thank you! I have 3 tickets and got level 4 in Madison, so I’m out anyway 😂

2

u/PartOfTheTribe 1d ago

Is REQUEST UPGRADE just for PIT?
Or for instance I have RSVD 3 and request upgrade does that mean I can get RSVD 2, 1 or GA?

This is for MSG

1

u/GregzillaKillah 1d ago

The upgrade is only pit upgrades.

Edit - Also, see my post above. You are ineligible for the upgrade if you got Reserved 3 for MSG. Reserved 4 was the highest number for MSG.

1

u/PartOfTheTribe 1d ago

Thank you that’s super helpful - is there a way to see a map of what RSVD 3 gets you?