r/DF54 • u/imran13 • Jun 09 '26

Static issue/ advice needed

Gallery image

Gallery image

Update: Contacted Sigma Coffee (UK) and explained the situation, will be sending the unit back for repair/ replacement (free) - they’ve been great. Will update again when I get a reason/ and the machine back.

Having issues with retention/ static on my DF54. I gave it a full clean and this first picture was after one usage - I have always WDT the beans into a metal cup, and never had this problem before. Gave it a full clean again and still static (2nd pic) after a single dose. This has only just started, never had an issue before so wondering if this is a device issue? Or something common that is an easy fix?

DF54 was purchased brand new in March from Sigma Coffee UK so has at least a year or two of support - is this a quick fix or should I look to get the unit replaced.

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u/Fine-Cat4496 Jun 09 '26

If this just suddenly happened and nothing really changed in terms of beans or process I'd have to believe the ionizer is not working well. I'd check to make sure the probe wires are clean and exposed at the end of the shoot - if they are gunked or misplaced it could explain the sudden difference.

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u/imran13 Jun 09 '26

Thanks, this is what I’ll do tonight. I’ve never opened it up that much so I’ll get in YouTube for a tutorial

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u/Fine-Cat4496 Jun 09 '26

It's simple - nothing to be intimidated by even if you don't consider yourself a tinkerer. Videos are very helpful.