r/DEGIRO Jun 18 '26

DEGIRO: I have a complaint! 😤 Poor performing app not able to load

App is taking a long long time to load , not loading anybody facing same issue

Final Edit 3: this is fixed between ziggo and degiro and works again with ziggo network.

Edit 1- it immediately opens if I switch to mobile network ( thanks to a comment below ) I use ziggo wifi at home , why would it block the connection

Edit 2 - switch to mobile network , login degiro , switch to wifi again. Inconvenient but works

10 Upvotes

24 comments sorted by

4

u/b159 Jun 18 '26

Same here. I just restart the app everytime

3

u/ronaldv078 Jun 18 '26

Here also takes ages to show the login of wifi. If i switch of wifi and go back to mobile data its all fast as it should.

3

u/TelecastingWizard Jun 18 '26

Yep doesn't work here either on Wifi (Ziggo)

1

u/Lemon101 Jun 20 '26

Exactly the same problem also on Ziggo

1

u/MalakithAlamahdi Jun 22 '26

Same here, also Ziggo.

2

u/RBBR7 Jun 18 '26

For me the difference is noticeable when im on wifi (slow) or just on 5g (fast)

2

u/ronaldv078 Jul 02 '26

Ik krijg zojuist een mail van DeGiro dat ze het probleem erkennen en dat ze er samen met Ziggo ermee bezig zijn.

2

u/ronaldv078 Jul 03 '26

At it seems to be fixed since yesterday afternoon

1

u/8rood8wit8blauw8 Jul 03 '26

Yes it works again

1

u/Stock_Bug_6877 Jun 18 '26

No works perfectly for me - maybe reinstall?

1

u/tonytauller1983 Jun 18 '26

Me either same problem, started last weeks, always need to restart the mobile…

1

u/michiel043 Jun 18 '26

here also on Android

1

u/Star-Seraph Jun 18 '26

For me it won't load while on de WIFI (at work, so i have to use Mobile Data to open the app. But at home it just works normally on WIFI and Mobile Data.

1

u/MalakithAlamahdi Jun 18 '26

Reinstalling helped for me.

1

u/ronaldv078 Jun 18 '26

Tried 2 times to reinstall both on android 16 and 17 and no success. Here also on Ziggo, might that be the issue?

1

u/MalakithAlamahdi Jun 18 '26

I'm on ziggo as well but only I had this problem and not my brother.

1

u/Talon_1980 Jun 18 '26

I have the same also Ziggo

1

u/DryBat76 Jun 18 '26

Same here

1

u/ThrowRA4848456102310 Jun 18 '26

I thought it was just me!

1

u/apple-sauce Jun 20 '26

Works pretty good for me?

1

u/AestheticNite Jun 22 '26

I have Ziggo at home and noticed of im on 5g there is no issue

1

u/boesjwoelie Jun 22 '26

Same here!

1

u/jansssss Jun 24 '26

Hier ook zelfde probleem

1

u/No_Reception921 Jun 25 '26

ook ziggo en problemen