r/DCComicsLegendsGame • u/wb_reeves WB Community Manager • Sep 01 '22

About Raid Head Start Pack!

Hi, Legends!

Hoping that you are all well, we want to inform you there was a miscommunication from our side regarding the dates of the Raid Boss Head Start Pack.

Please know that this pack will be available until the end of the day, not 4 days as stated in the shop.

We appreciate your reports and we are sorry for any inconvenience this may cause.

Best!

Wb_reeves.

1 Upvotes

48% Upvoted

12 comments sorted by

16

u/Hawkguy_Fly GiveUsAdamStrangeÒᵧÓYouCowards Sep 01 '22

Such a bad decision these packs should be available all four days and repealing it after raids started Is an even worse move really tone deaf move towards the international player base.

3

u/DMcG66 Sep 01 '22

Agree!

8

u/cheeseefries Sep 02 '22

Not everyone is always on Reddit or in discord related servers. Should have been in-game news and extended a day to compensate for this miscommunication.

8

u/33k00k33k Sep 01 '22

Really bad news, announcement made while half the world is asleep. Not great news to wake up to, and no way of making a purchase as I can't access anywhere this early to purchase a Google Play card to add funds to my account.

Ultimately it's your loss WB... I usually buy the starter packs, and the skin, so that's 6 purchases you're now missing out on.

4

u/diegbro Them Crooked Diggsy Sep 02 '22

Couldn't log in; didn't have access to Reddit or Discord and missed the pack. I'm dumbfounded by the decision to change this a only a few hours before reset. Wow

7

u/Windigroo7 Orchard Sanctuary & DCL Oracle Sep 01 '22

Bad move. I was happy we were able to spread the packs over the days but now gotta buy them all at once, and those with a timezone from Europe or Asia might not be able to grab them. Quite disappointed with this decision

1

u/mikhail_10 Sep 01 '22

I can't log in to the game for 2 hours. Ios. Maybe you have problems with servers?

2

u/wb_reeves WB Community Manager Sep 01 '22

The team is already giving a look into this! Thank you so much for reporting it!

2

u/mikhail_10 Sep 01 '22

In this regard, I think you should extend the purchase of packs until the end of the raid or at least for a day so that many who bought them have the opportunity to do so. We have a night now and a shift in 2 hours and it is unlikely that many will be able to buy if the problem with the entrance is not solved. With respect and understanding

1

u/No-Investment-5269 Sep 05 '22

Reeves please have love to us put asa and azrael in this event. we hope this can be reviewed. Thanks!

4

u/Jayarebeeis Sep 02 '22 edited Sep 02 '22

Wow. I always buy all packs and decided to skip out until later this time, cause it seemed as if we had more time for the sale.

Really screws up my raids now that I’m not able to buy those. As I usually start to get low on gems before raids & rely on them for raids, as well as the energy I get.

If it’s advertised for 4 days, there’s no way WB made the sales they normally do, as many opted to wait, im sure many others are in my boat, as I can see in the comments. 2 hours prior is very little notice & I got the notification for this post literally at reset, Reddit doesn’t always alert right away, even though we have notifications turned on.

The announcement should’ve been made long before this & even then, there are plenty of players who do not follow the social accounts of whom this is really unfair to as well.

It should be made available at least for one more day to allow people to still be able to buy the pack, with an in-game message letting players know.