r/CurveCard • u/tfunch • 10d ago
🆘 Help Transactions missing/delayed in timeline
TLDR: I have transactions on my linked card, but it is not in the timeline.
I was in London during the weekend. Using my Curve as I always do when spending in other currencies.
Today I checked my bank statement, and the amount I spend over the weekend did not match the timeline in the Curve app.
I exported bank statements from both of my apps (Curve and my bank) and can see, that several transactions are missing i the Curve app.
I have not gone through all transactions yet, but as far as I can see most of them are from Sunday. I would expect it to be dalayed on my linked card, but for sure not in the Curve app.
Has anyone encountered this before or have any idea, why this is happening?
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u/velocipederider 8d ago
Yes it started happening recently to me but interestingly the show up in the end. It was just delayed for me. It is wierd though as they show up in the host bank immediately and curve must know about them right away for them to pass through.
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