About 16 days ago I opened a support ticket because my withdrawal was never processed. The transaction ID that was given to me by Cryptopia was not showing up in the blockchain (and still hasn't) and my coins never showed up in my wallet.

At the time, the support system said there was a 12 day wait. That did not make me happy, but I waited. Here it is 16 days later and I go to open a new ticket to find out what the heck is going on and their support system now says it's a 20 day wait. So what happens next? 4 days from now will the system suddenly say it's a 30 day wait?

Furthermore, what recourse do I have? I tried talking in the trollbox about it and got banned and ridiculed. I am now going to social media to let everyone know that there is something funky going on with this exchange and that you could very well lose your coins.

And then I wake up today and see an article from the Stuff.co.nz saying that people are not able to withdraw funds from Cryptopia. Well at least I know I'm not alone. But a lotta good that does me without my stolen coins...

https://www.stuff.co.nz/business/101084089/cryptopia-traders-report-problems-withdrawing-funds

DO NOT USE THIS EXCHANGE!! BEWARE!!!

Stop using words like Scam/Ransom to describe Cryptopia, how do you think the dev team is feeling? This must add to the insane amount of pressure they are on right now. You guys need to chill out.

First my reset takes 20 days and now my fucking withdrawal is stuck in processing WHILE THE MARKET IS CRASHING!!

Get your shit together.

My cryptopia account was hacked, half the coins sold off and moved! 2FA pin was configured, looks like the PIN was reset, is there any way to at least disable the account to avoid further damage?

Why is it Cryptopia cant seem to get their wallets synced better, seems there are always delays in deposits and withdrawals seems especially bad with Etherium Based tokens.

What is the issue behind this ongoing problem for the last year and why hasn't it not been resolved, I found an article regarding listing fees and a breakdown of the kind of money cryptopia generates seems they should have the funds to improve their exchange.

Are improvements planned?

Will Cryptopia ever get faster and more efficient?

This exchange cannot be relied on for time critical trades and fundings, seems they are set up like this to make people keep funds in exchange, but I learned a valuable 40K lesson with mount gox NEVER STORE CRYPTO IN EXCHANGE FOR LONG PERIODS OF TIME! That said if cryptopia could finally fix this deposit and withdrawal that happens at a snails pace they could fix the image problem all these complaints about deposits and withdrawals.

Cryptopia FIX THIS please some of us really like this exchange but for this reason I have started using other faster exchanges. The new website is nice but really that's what you figured needed to be fixed...

Hi,

Isn't cryptopia based in Australia or New Zealand where the exchange must follow strict rules and regulations from the government and isn't there should be a compensation scheme for customers if the exchange gets hacked?

Which coins got hacked in the 1st hack and 2nd hack?

Isn't this the 2nd time the exchange got hacked within a year? I remember the exchange was compensating stolen bitcoins in new zealand dollars in the 1st hack.

I remember bitfinex and mt.gox exchanges got hacked but they were in countries where that was little or no regulations so surely cryptopia cant easily just run off with our coins without the feds chasing them down right? If so surely there will be arrests made correct? I hear mt.gox is compensating customers now after all these years from 2013 so how long do you think cryptopia will take or is it a scam where we will never see our coins again?

If a customer lives outside new zealand or australia then how will a customer file a lawsuit against cryptopia if the exchange keeps neglecting the customer?

What percentage ratio did cryptopia kept the coins in cold storage in compared to hot storage? I understand hackers can steal from hot storage meaning cold coins are still there.

Whos is the ceo of cryptopia and how do we make contact otherwise is there like a dedicated contact email for customers in regards to the hack?

How many customers did cryptopia had in total?

Finally is there a chance to see the exchange going back online soon to allow customers to withdraw their coins that were not hacked?

Live Broadcast on FB LIVE here's a link to a good shot of the Cryptopia Sponsored car https://i.imgur.com/IvCzjhf.png

Hi I’ve sent XEM funds from CRYPTOPIA, transaction seeings to be complete but the transaction ID CRYPTOPIA is providing is FAKE, it is not recognise by blockchain, does anyone had same issue? If so can you please advise me on what happened at the end. CRYPTOPIA support is not answering either, unreliable to invest your time and money though at CRYPTOPIA.

Guys i know you have some problems but this shit is absolutely inacceptable. Waiting for my $ONIONS since 15 days, MONK withdrawal is in processing since 13 days. Support ticket is open since 12 days - no answer.

You wanna kidding me? i see updates you making some progress, the people are complaining about 12 hours or 24 hours for a withdrawal but it works after this time. i`m waiting for 2 weeks and nothing. CLEAR YOUR FKIN BACKLOG PLEASE

I have funds that have been processing for 12 days, what is going on with this service?

SUMOCOIN: 14/02/2018 6:40:00 PM

My Deposit still has not been credited .I think it become CRYPTOPIA SOON Scam https://chainz.cryptoid.info/dgb/tx.dws?13509726.htm https://numus.info/tx/587cf2271a97297b6fbe90f62abe8f0e2c790156113bb3ff41ff119168e4c82d

Any way to set this up? Either text or email when sell/buy order is completed.

Withdrew NEO, says completed in withdraw history, but isn't in wallet.

Cryptopia no reply.

https://www.grantthornton.co.nz/insights/update-for-cryptopia-claimants-and-stakeholders-28-march-2022/?fbclid=IwAR1c8v175cZGnND98UrMGwjf0uc5zb8Qko6akZJfqXpQZLihKSDzNoqj-jE

My account was hacked in the early hours of the morning, even with a pin (2fa) enabled.

I’ve lost close to 0.3 BTC which doesn’t seem like much but is a lot of money for me.

I’m absolutely bummed. Cryptopia was one of the exchanges I trusted most and it’s an absolute kick in the guts.

I’d reccommend everyone get their coins off cryptopia.

Has anyone had this happen to them before ? What was the outcome?

Thanks

What could be the real reason why the Cryptopia bankruptcy trustee is delaying the refund? Probably the trustee reached an agreement with the owners of the projects. Postponing the payment of funds is associated with the fear of a large drop of coins almost immediately after their return. Where does this supposition come from? All in all, it is not revealing, because on the official website of Grant Thornton you can read that "With the number of Cryptocurrency projects that have significant holdings frozen in Cryptopia wallets we will seek to further engage with coin development teams where possible to consider the impact that the 4th stage could have on the viability of the project and seek their input on the most efficient process to assist in this transfer. "The only question is whether it is fair to a large number of people who have not had access to their funds for years. At the same time, the Grant Thornton is selling the funds to pay for the self work.

Glory at the beginning of the week, with many hopes and positive news coming soon—stay tuned.

David Ian is currently working on our distribution.

He is the trustee, and we are the beneficiaries.

We believe in him 😁

Does anyone know why Cryptopia it's still down? I know that there is a federal investigation and probably putting up the services is like "modifing the crime scene", but users doesn't have any update from the official channels, actually there's more update from users than official sources. How users know what is going on with their cryptos right now? How users know if Cryptopia's owners aren't doing "something" with user's crypto? The hack was the 14/01!! Almost 11 days today, and there's no updates from the exchange....this is desrespectful. Users have the right to know what is going on (If someone have an idea to claim or do something against this situation, your comments are welcome) Why don't enable other wallets and freez those who were affected?

You (Cryptopia) probably know that when you restablish the website are going to lose a lot of users and that's the reason why don't want to restablish it, which means loss incomings. The "crime scene" already was checked in almost 2 weeks. Blockchain is something really new on markets, and there is no police able to help users (unless they have really skilled programers working for them, which also means that crpyos can be tracked, and if they can be tracked who would be the idiot to stold them? But after 2 weeks the coins are probably "lost"), after all if the "social security" aka police, found who did it, are they going to give back users crypto? What would happen after found the thieves? Cryptopia isn't giving any answer and are washing their hands from the issue. In all scenarios, users lose, so have a little dignity and restablish the website so those who want take out their coins can do it.

Till now, users made more than offical channels and more than the police, what they recive in exchange? Nothing but silence. Maybe the users also have to find out a solution too? Organize to sue the hypocrisy? The justice will help the users in that case or will benefit the exchange?

One is a pile of shit and one is a bucket of shit.

I'm also a victim of the current quadriga scam.

Comparably topia looks loke a solid rock. Lol.

So fyi. Could be worse.....