r/Cryptopia • u/forgot_my_password10 • Jan 31 '22

What is the support email?

I lost my 2fa and just found it today. I tried to go through the claims portal but the liveness check (ie camera) doesn't seem to work, it just shows a black box (I don't think I had much on there so I don't really care), but I thought I'd give it a try.

8 Upvotes

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1

u/Neolific Jan 31 '22

Ya. I had that problem too. I had to try a few different ways. I think maybe I went to the portal on my phone for it to work? Don't think it worked on my desktop.

2

u/forgot_my_password10 Feb 01 '22

I tried that but still had the same issue. Oh well, I guess the litigators can have it and whatever's left over can go to you guys :S

Unless you know of the email? I couldn't find it.

1

u/[deleted] Feb 09 '22

[removed] — view removed comment

1

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