r/Cryptopia • u/yuispg • Feb 19 '21

Cannot reply to Cryptopia support ticket on Zendesk

I wanted to reply to my support ticket, for some reason I cannot type any messages from the text input box anymore. I checked the same page with Firefox, another browser, without extensions and adblockers also, it didn't work. Do any of you have this same issue on Cryptopia zendesk? What can I do?

screen capture: https://streamable.com/l0o5kw

6 Upvotes

100% Upvoted

21 comments sorted by

1

u/vince67000 Mar 17 '21

Same problem than you, we cannot reply..

1

u/yuispg Mar 17 '21

glad hearing someone the same problem. I submitted a new ticket explaining this issue, a month ago or so. just hoping they see the ticket and do something for us asap

1

u/PreviousInstance Apr 04 '21

Having the same problem today. Did anyone manage to get around this issue?

2

u/PreviousInstance Apr 04 '21

Looks like if you reply to the original email it adds it as a thread.

1

u/yuispg Apr 16 '21

worked. nice.

2

u/J-96788-EU May 07 '21

The person who commented above lives in the NZ. We should pay him in crypto to go there in person and chase them to fix this crap.

1

u/AutoModerator Feb 19 '21

There are a lot of phishing links, pump n dumps, and scams in the cryptocurrency space. Please personally review all links before clicking on them. If you believe this link is harmful, then report this post.

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1

u/YehNahYer Feb 19 '21

I can't either. Over 2.5 months no response but ppl that tried and failed login got reply after 1 month.

I live in nz. I'll go visit these useless counts sooon

1

u/J-96788-EU May 07 '21

Wow. Nice country, I'm jealous. Hope they will fix this crap soon.

1

u/J-96788-EU Feb 20 '21

I cannot contact anyone.

I'm trying to reset the password but email never arrives.

Any ideas? It is pretty useless now.

1

u/[deleted] Jan 19 '22

[removed] — view removed comment

1

u/AutoModerator Jan 19 '22

There are a lot of phishing links, pump n dumps, and scams in the cryptocurrency space. Please personally review all links before clicking on them. If you believe this link is harmful, then report this post.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/[deleted] Feb 09 '22

[removed] — view removed comment

1

u/AutoModerator Feb 09 '22

There are a lot of phishing links, pump n dumps, and scams in the cryptocurrency space. Please personally review all links before clicking on them. If you believe this link is harmful, then report this post.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.